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Royal Botanic Garden Edinburgh

Visitor welcome Team Member

Application Deadline: Wednesday 21st March 2018
Visitor Welcome Team Member

Starting Salary £18,681 (Pay Band B)

Permanent Weekend Post; based in Edinburgh

The Royal Botanic Garden Edinburgh is looking to recruit a weekend Visitor Welcome Team Member. The successful candidate will work on Saturdays and Sundays only.

The primary focus of this role is to ensure that visitors receive a first class visitor welcome, ensure the living collection is secured, and that visitors are provided with a safe environment. You will also have the responsibility of promoting and selling Glasshouse tickets, RBGE membership, Maps and Daily Garden Walks. The team remit also includes working with the events and exhibitions team to provide access and information to various public exhibitions and events, including the Real Life Science Studio. You will also be responsible for opening, closing and security of various Garden buildings.

Applicants should have previous experience working in a visitor or customer service environment. You will be proactive and take responsibility for your own workload, prioritising to meet conflicting demands, have a can-do attitude, have excellent interpersonal skills and have the ability to communicate with people at all levels, excellent customer service skills, ability to work flexibly across a range of areas and be able to use initiative and work to tight deadlines.

A full job description and person specification outlining all the essential and desirable criteria can be downloaded from our website.

Completed application forms and an equal opportunities questionnaire should be sent to our HR Team at by 21st March 2018.

If you have not heard from us by 23rd March, please assume that your application has not been shortlisted.

No recruitment agencies please.

The Royal Botanic Garden Edinburgh is committed to providing a fair and equitable working environment and supporting a diverse and inclusive workforce. We encourage applicants from all backgrounds to these posts. We have a range of initiatives to promote diversity and inclusivity, including flexible working for staff with, for example, parenting and carer responsibilities, and proactive celebration of diversity among our staff, students and volunteers. RBGE holds an Athena SWAN Research Institute Bronze Award in acknowledgement of our commitment to the advancement of gender equality.

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