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Falkirk Community Trust

Customer Service Assistants (Catering)

Application Deadline: Thursday 17th January 2019
Falkirk Council and Falkirk Community Trust currently applies a living wage supplement to all employees earning less than £8.51 per hour. The value of the living wage supplement is subject to regular review by the Council and the Trust, is non-contractual and can be changed at any time.

We are looking for enthusiastic individuals with a passion for great customer service to join our team at the 5 star rated Plaza Cafe next to the lagoon.

As a Customer Service Assistant you will be the face of our business and will help provide a 5 star visitor experience for all visitors to The Helix to learn is also critical.

Catering experience is desirable but not essential. Ultimately we are looking for individuals who display a positive attitude, are passionate, organised and can successfully work as part of a team. A strong willingness to learn is also critical.

As an employee of Falkirk Community Trust you would be entitled to the following:

• Free gym and leisure facility membership for all Trust facilities
• Generous annual leave entitlement
• Cycle to Work scheme
• Childcare voucher scheme
• Pension

If you are interested in applying for this role, please fill in the form on My Job Scotland with as much detail as possible to allow us to get the best possible picture of who you are and what your experiences have been.

You will work 15.75 hours per week.

These posts are temporary until October 2019 due to seasonal requirements.

The role will start on 4th March 2019.

If you have any questions about the role, please contact Lisa Wilson, Visitor Services Supervisor on (01324) 590600 or via email at

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

Location: The Helix, Falkirk

To find out more about this role and to apply, please visit and search on reference FLK04553.

Closing Date: Thursday 17 January 2019

Celebrating diversity, promoting equality of opportunity.

Attached File: CustomerServiceAssistant(Catering)-CT3014.pdf
Web Link:
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