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Royal Botanic Garden Edinburgh

Visitor Welcome Team Members

Application Deadline: Sunday 17th February 2019
Visitor Welcome Team Members
Starting Salary £19,241 (pro-rata if part time)
Based in Edinburgh

We have an exciting opportunity for 4 Visitor Welcome Team members to join the team in Edinburgh.

Vacancy A: 2 Seasonal Posts from 1ST April – 31st October, Full Time, 5 days out of 7.

Vacancy B: 1 Fixed Term Post (Annualised hours) from 1st March 2019 – 30th November 2019, Part Time 3 days - Sat/Sun/Mon.

Vacancy C: 1 Permanent Post (Annualised hours) – Part Time 3 days - Fri/Sat/Sun

The primary focus of these roles is to ensure that visitors receive a first class visitor welcome, ensure the living collection is secured, and that visitors are provided with a safe environment. You will also have the responsibility of promoting and selling Glasshouse tickets, RBGE membership, Maps and Daily Garden Walks. The team remit also includes working with the events and exhibitions team to provide access and information to various public exhibitions and events, including the Real Life Science Studio. You will also be responsible for opening, closing and security of various Garden buildings.

Applicants should have previous experience working in a visitor or customer service environment. You will be proactive and take responsibility for your own workload, prioritising to meet conflicting demands, have a can-do attitude, have excellent interpersonal skills and have the ability to communicate with people at all levels, excellent customer service skills, ability to work flexibly across a range of areas and be able to use initiative and work to tight deadlines.

A full job description and person specification outlining all the essential and desirable criteria can be downloaded from our website.
Completed application forms and an equal opportunities questionnaire should be sent to our HR Team at by 5pm on Sunday 17th February.

Please indicate which post you are applying for on the application form.

If you have not heard from us by Friday 22nd February, please assume that your application has not been shortlisted.

No recruitment agencies please.

The Royal Botanic Garden Edinburgh is committed to providing a fair and equitable working environment and supporting a diverse and inclusive workforce. We encourage applicants from all backgrounds to these posts. We have a range of initiatives to promote diversity and inclusivity, including flexible working for staff with, for example, parenting and carer responsibilities, and proactive celebration of diversity among our staff, students and volunteers. RBGE holds an Athena SWAN Research Institute Bronze Award in acknowledgement of our commitment to the advancement of gender equality.

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