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Pitlochry Festival Theatre

Usher - Summer Season

Application Deadline: Thursday 18th April 2019
Job Purpose:

The Ushers assists the Front of House Supervisor and Front of House & Box Office Manager in providing an effective and high quality customer service experience for all visitors to Pitlochry Festival Theatre.

The post holder will work closely with all members of the Customer Experience Team to support the organisation in its day-to-day activities and contribute to its long-term strategy and vision.

Main Responsibilities:

Provide a warm and friendly first impression of Pitlochry Festival Theatre to all visitors.
To lead any Evacuation of the building in a calm manner ensuring all visitors are escorted safely to their designated muster point.
Check tickets to ensure ticket matches the performance and direct audience members to their seats.
To sell merchandise and ice creams as required for each performance.
Ensure that the foyer areas and toilets are tidy and stocks are replenished prior to House opening and during Interval.

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