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National Mining Museum Scotland

Tour Guide

Application Deadline: Wednesday 15th May 2019
We’re looking for people who can tell a great story and bring the history of Scottish coal mining alive. Experience working in the mining industry is a desirable. But the ability to learn the history, engage visitors, adapt to your audience and embrace the aims and objectives of the National Mining Museum Scotland Trust is essential.

Post: Tour Guides (Part-time Permanent and Part-time Fixed Term)
Working Patterns:
Part-time Permanent
Tour Guides work on a rotational shift pattern as followed:
Apr to Oct – 7 days on then 7 days off
Nov to Mar – 7 days on then 14 days off

Fixed-Term Seasonal
Seasonal contract from June to October 2019. A seasonal tour guide is required to work to cover large group and school bookings, tour guides holidays and sickness. Due to the nature of the business hours will vary but be consistent.

Salary: £8.21 per hour (increases to £8.30 after 6 months)
Application Deadline: Wednesday 15 May 2019
Start Date: 4 June 2019

BACKGROUND
National Mining Museum Scotland Trust (NMMST) is the national body responsible for the preservation and interpretation of Scotland’s Mining Heritage. Our core purpose is to preserve our internationally important collection and estate through encouraging and supporting a wide ranging audience through access and participation in visitor experiences and developing learning resources.

TOUR GUIDE AIMS
Visitors are essential to the success of the Museum and the Visitor Services front of house team and we aim to exceed their expectations. Tour Guides are key to providing a 5 star experience to our customers in keeping with the Museum’s aims and objectives. Tour Guides are responsible for providing guided tours within the allocated times, engaging visitors in the exhibition floors, orientating visitors and making sure they have all the information they need to enjoy their visit. Tour Guides inform visitors about the amazing work we do and promote all aspects of the museum.

Full Job Description: Tour Guide Job Description 2019



Attached File: Guide Job Application 2019.doc
Web Link: http://nationalminingmuseum.com/job-vacancies/
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