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RZSS, Edinburgh Zoo

Membership and Adoption Manager

Application Deadline: Sunday 23rd June 2019
Pandas. Polar bears. Lions. Tigers. Koalas. Wildcats. Penguins and more. Helping to save threatened species from extinction. The Royal Zoological Society of Scotland (RZSS). The iconic Edinburgh Zoo. Highland Wildlife Park, possibly the most stunning wildlife park in the world. Conservation projects in Scotland and across the globe. Reintroducing species to the wild. Educating the next generation. Amazing animals and inspirational people. No two days the same – guaranteed! A unique job with an incredible charity. And a chance to make your mark.

Are you a dynamic and innovative professional with a minimum of two years’ experience in a Membership Manager role? Do you have a thorough understanding of recruitment, retention and reactivation techniques, as well as data processing and evaluation? We are seeking a Membership and Adoption Manager to lead on all aspects of membership and adoptions for one of Scotland’s leading conservation and education charities.

What you’ll be doing…
The Membership and Adoptions Manager has a key role within the Marketing, Communications and Membership department, leading on all aspects of membership and adoptions, including:

· Recruitment, retention and reactivation, achieving annual targets

· Face to face sales

· Stewardship

· Events

· Data processing and evaluation

This is a full time permanent role where the working hours are 37.5 hours per week, and you may be required to work out with normal working hours.

What you’ll need…
We are looking for a dynamic and innovative professional with a minimum of two years’ experience in a similar role. You will have a thorough understanding of recruitment, retention and reactivation techniques, as well as data processing and evaluation. Experience of face to face sales and events would be beneficial. You will also thrive working in a busy marketing and communications environment, managing and motivating staff, delivering to deadlines and achieving set targets.

This is a full time permanent role where the working hours are 37.5 hours per week, and work will be required out with normal working hours.

Any offer of employment is subject to satisfactory references, evidence of qualifications, right to work in the UK and Basic Disclosure Scotland check prior to commencement.

What you’ll get in return…
We care for our people just as much as we look after our animals and visitors. As well as the fundamental benefits like salary and a Work Place pension, we offer other rewards that can help you financially, can make work a bit easier and make life outside of work a lot more fun! For example, 34 days annual leave allowance, life assurance, friends and family discounts, Employee Assistance Programme and free access to a whole host of other Scottish attractions with our ASVA (Association of Scottish Visitor Attractions) passes.

We offer more than everyday job satisfaction - as well as our wonderful animals and conservation projects we have a highly professional, diverse and friendly staff community too. So, in working for RZSS you've not only got a great job in a very interesting organisation - you're also part of an amazing cause too!

Interested?
To apply, please complete a RZSS application form and recruitment monitoring form and email it to recruitment@rzss.org.uk . Postal applications may also be sent to: The Royal Zoological Society of Scotland, Edinburgh Zoo, HR Team, 134 Corstorphine Road, Edinburgh, EH12 6TS.

Closing date: Sunday 23rd June and interviews will take place week commencing 22nd July 2019.

Due to the level of interest in these positions, we are not able to contact each unsuccessful applicant individually. Therefore, if you have not been contacted by 19th July 2019, please assume that you have been unsuccessful this time.

Connecting people with nature. Safeguarding species from extinction. We are the Royal Zoological Society for Scotland (RZSS), and for over 100 years we’ve been a leading conservation and education charity as well as an amazing, award-winning visitor attraction. We’ve been a charity since our founding in 1909 and maintain a keen commercial edge to ensure a sustainable, bright and exciting future. Through our two sites, RZSS Edinburgh Zoo and RZSS Highland Wildlife Park, we provide unique and memorable experiences and engage over 750,000 visitors per year in the wonders of the natural world, taking care of over 1,000 rare and endangered animals in safe and stimulating surroundings. The RZSS strives to be an equal opportunities employer. Registered Charity SC004064

Web Link: https://www.rzss.org.uk/job-vacancies/membership-and-adoption-manager
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