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Royal Botanic Garden

Shop Manager

Application Deadline: Thursday 21st November 2019
Shop Manager
Full Time position based in Edinburgh (37 hours per week working across 5 days)
Starting salary £23,000

The Royal Botanic Garden Edinburgh (RBGE) is a 5 star visitor attraction in the heart of Edinburgh and one of the world’s leading botanic gardens. Together with three regional gardens, Dawyck, Logan and Benmore, its mission is to ‘Explore, conserve and explain plants for a better future’. All profits raised through its retail operations support the important research work of the garden.
In 2020 the garden celebrates its 350th anniversary with an ambitious programme of events throughout the year, plans for a shop refit, as well as a major capital project – Edinburgh Biomes – to redevelop its glasshouses over the coming years. There are two shops at the Edinburgh site: the main shop in the John Hope Gateway and an exhibitions shop at Inverleith House.
We now have an exciting opportunity for a Shop Manager based at our Edinburgh site. The successful applicant will be responsible for the day to day management of a retail sales team of around 10-12 staff, driving retail sales and profitability, working with the management team on seasonal planning, ensuring the smooth running of the retail operation and delivering excellent customer service.
You will also be a key point of contact for staff at the regional gardens in relation to operational matters, staffing, stock replenishment and visual merchandising and will conduct seasonal site visits.
Applicants should possess strong organizational and leadership skills and have proven experience of managing and motivating staff in a retail setting, as well as delivering 5 star customer service, driving sales and delivering excellent visual merchandising standards.
A confident and outgoing personality and the ability to work with both the retail team and staff across the organisation to deliver objectives is essential.
The full job description can be downloaded from our website.

Applications should be made by way of CV and a covering letter which outlines your experience and suitability for this post and should be sent to the HR Department at The Royal Botanic Garden Edinburgh, 20a Inverleith Row, Edinburgh EH3 5LR or by end of day on 21st November 2019.

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