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Dundee Science Centre

Customer Engagement Advisor

Application Deadline: Sunday 23rd February 2020
Permanent contract (flexible working considered)

Part time - 30 hours per week (any 4 days of 7)

Salary range £24,000 - £32,000 (depending on experience)

You will be responsible for providing strategic and practical Marketing and Communications support for the delivery of all organisational objectives including the increase in visitor numbers to 100,000 per annum by 2021.

As Customer Engagement Advisor, you will be responsible for creating and delivering innovative exciting customer activities which generate profit, profile and excitement for the venue across social media and PR channels.

You will develop the brand and position the Centre as a leader in science education and entertainment as a way to increase visitor numbers; inspire new audiences and widen access to our target customer groups; maximise sales and profitability; and create a strong local and national profile for Dundee Science Centre.

Dundee Science Centre is looking for someone with a positive, resourceful and confident nature with the ability to work independently but also play a key role in the Management Team

You must be educated to degree level (minimum) in a relevant area and have a minimum of 3 years practical experience in the industry. You should be experienced and capable of managing your own time and workload and working towards objectives with limited supervision. Excellent writing and editorial skills are required.

Membership of a relevant professional body is desired but not essential, as is experience of graphic design.

Evening and weekend work will be required.

If this opportunity interests you, please email your CV as well as a detailed covering letter outlining your suitability to the role to:

FAO Laura Denchfield
HR Manager
Dundee Science Centre
14 Greenmarket

To request a job description, please email:

Attached File: Customer Engagement Advisor Jan 2020.pdf
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