Jobs

We are recruiting for a Customer Experience Supervisor to assist the Customer Experience Management Team with the day-to-day management of the front of house operations for the Science Mall, IMAX Theatre & Tower. You’ll lead by example ensuring that the customer experience team are meeting the required 5-star standards to effectively deliver the GSC Customer Service Promise.

You will have leadership experience in a customer service-related position.

You’ll coordinate the front of house staff at the ticket desk, welcome customers to the IMAX Cinema and support the Food and Beverage team with cashing up tills at the end of the day.

You’ll have excellent communication skills, be confident in working as part of a large team and willing to be flexible in your approach to work.

Please note this role is fixed term for 9 months and involves regular evening, weekend and holiday work.

For full information, please see job description.

Application Deadline: Thursday 14/11/2024