
Visitor Services Assistant - Housekeeping
Organisation: The National Trust for Scotland
Salary: £19,760 pro-rata, per annum
Location: Hugh Miller's Museum
Job Purpose
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, in housekeeping based on the needs of the property.
Key Responsibilities and Accountabilities
To provide a consistently high standard of visitor care at all times
The Housekeeper is responsible for a wide variety of housekeeping duties in connection with the well-being and care of holiday accommodation at Cromarty, as per the Trust’s Housekeeping Procedures Manual. This includes working to
• Maintain stock-levels of housekeeping consumables and janitorial supplies.
• Routinely clean and look after the holiday accommodation and will involve but is not limited to:
o vacuuming, sweeping, mopping, polishing of floors
o dusting/polishing of surfaces and fittings such as furniture, ornaments, stairs, and doors
o dusting/wiping of sills, skirtings, door, and window frames
o cleaning of windows
o cleaning of lavatories, sinks, etc
o changing of bed linen and towels, and making of beds
o cleaning of bathroom/toilet areas and fittings
o cleaning of kitchen areas and equipment
o checking functionality of lighting, heating, TV/radio etc
o replenishing of welcome/hospitality trays, and consumables
o cleaning and providing clean laundry for each occupancy
o disposal of general household waste
Application Deadline: Friday 04/03/2022