Visitor Services Assistant - Housekeeping
Organisation: The National Trust for Scotland
Salary: £12 per hour
Location: Brodie Castle
PURPOSE OF THE ROLE
To maximise visitor enjoyment of Brodie Castle by delivering the highest standards of housekeeping, and customer care across public facilities.
Background
Brodie Castle and Estate is situated in the parish of Dyke and Moy, Morayshire and boasts thousands of visitors each year. The castle has been in the care of the National Trust for Scotland since 1979 and opened its doors to the public for the first time in 1980. Within Brodie Castle there are historic interiors of exceptional quality, which contain fine plaster ceilings and collections of international significance.
Brodie Estate is also home to The Playful Garden which contains a fascinating menagerie of characters inspired by the castle’s quirky and colourful history, including Scotland’s biggest bunny sculpture.
The post-holder is responsible, with the support of the Housekeeping and Holiday – Let Supervisor for delivering the highest standards of housekeeping across public facilities and staff office spaces.
KEY RESPONSIBILITIES
The Key Purposes of the post will be met by ensuring all public facilities and office spaces are cleaned and presented by the highest possible standard.
General Housekeeping:
Undertaking the routine cleaning and housekeeping of domestic and display areas of the property, including but not limited to:
Vacuuming, sweeping, polishing of floors
Cleaning of lavatories, sinks, staff-rooms etc
Dusting/polishing of fittings such as panelling, stairs, and doors
Dusting/wiping of sills, skirting’s, door-frames, and window frames
Cleaning of windows
Supporting the use of the property for functions and events by:
Protecting vulnerable collections;
Assisting with functions furniture set-up and striking;
Clearing and cleaning before and after the event.
Holiday Let Accommodation (the Laird’s Wing and other holiday cottages):
Undertaking occasional support in servicing of let accommodation of the property, including but not limited to:
Vacuuming, sweeping, mopping, polishing of floors
Dusting of surfaces, fittings, furniture, ornaments, doors
Cleaning of windows
Changing of bed linen and towels, and making of beds
Cleaning of bathroom/toilet areas and fittings
Cleaning of (let) kitchen/scullery areas and equipment
Checking functionality of lighting, heating, TV/radio etc
Replenishing of welcome/hospitality trays, and consumables
Application Deadline: Sunday 03/11/2024