Jobs

KEY RESPONSIBILITIES

Undertake the coordination of the induction/ongoing training of staff and volunteers on all front-of-house procedures, customer care and stock management (delivery processing, record keeping and day to day trading procedures, etc.)

Cash reconciliation

To support in creative merchandising of shop displays and ensuring shop displays are consistently delivered to the highest standard.

Delivering a high level of customer service and inspiring team members to adhere to high customer service standards across our commercial offering

Delivering and completing stock takes and stock counts accurately

Being a leader within the team and taking a proactive approach to problems

A passion for product and best in class product knowledge

Delivering and supporting all aspects of stock management: ordering, receipting deliveries, and dealing with delivery discrepancies

Management of ticket / membership sales and admissions

Ensuring health and welfare of property staff, volunteers and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).

Duty management responsibilities on a rota basis with other members of the management team

Application Deadline: Sunday 23/03/2025