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Eden Project reopens safely with Green 4 Technology

With around 1m annual visitors, Eden Project is Cornwall’s most popular attraction particularly with today’s ecological awareness. Inside the two biomes are plants that are collected from many diverse climates and environments. The project is located in a reclaimed china clay pit, with its own unique car parking based around picturesque sites views. An onsite public transport system can ferry visitors around to the visitor centre, should they choose not to walk.
Restructuring for the new normal:
In the past more than 60% of visitors would typically purchase tickets on the day of their visit, simply arriving at the car parks and walking down to the Visitor Centre
Of course, the Covid-19 outbreak has changed everything, and as Eden planned for a July reopening, it was clear that many operational changes would be needed to allow them to reopen whilst maintaining social distancing protocols.
The solution:
Eden required support from ASVA trade partner Green 4 Solutions to adapt their Online booking Journeys reflecting capacity management, timed entry and social distancing. To aid the busy restaurants on site and enhance the customer booking experience a pre-order system for food & beverage items has been implemented. Finally, entry self-scanning has been undertaken utilising existing unused IT equipment.
Results:
The Eden Project has now successfully reopened and is welcoming pre-booked visitors daily. Visitor arrival is both timed and free flowing with food & beverage items being served directly to clients.
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Eden Project reopens safely with Green 4 Technology
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