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Contract Catering Operations - Managing for Success
Broadcast On 05/03/2025
This was the second of our 2 Industry Insight webinars aimed at supporting members to maximise the revenue potential that catering offers. Again led by catering consultant and industry expert Sandra Reid of Fare Consulting, at this session members explored the benefits and challenges of contracted catering operations. The focus was on learning how to effectively manage your contract caterer, develop strong partnerships, and navigate potential pitfalls to ensure success.
Content
- Why contract out? Pros and cons
- Managing your contract caterer – service levels and KPIs
- Developing a partnership
- What if it goes wrong?
- Case study – Clare Short, Head of Enterprise, RBGE
- Top tips
- Q&A
This session was useful for any ASVA member considering introducing a catering offer, those who already contract out catering, those who are considering changing the operating model.