The Perfect Blend: Human Led Digital Assisted Experiences
It can often feel like the human and digital ways of engaging visitors are at war with each other, especially with visitors now craving more human engagement in a digitally saturated world. However, lean too heavily on human engagement and visitors can leave having not got the full breadth of experience or stories on offer. Too far the other way to digital can lead to experiences feeling monotonous and indistinct.
Led by Noah Burrows, Head of Client & Visitor Experience Innovation at ATS-Heritage, this Industry Insight webinar will explore the space in between, where human and digital ways of delivering experiences can, and should, work together in a blended approach to deliver maximum impact for visitors.
In this webinar(amongst other things) we will explore:
- Harmony: How human and digital experiences can live together
- Team Buy-In: How to bring along staff and volunteers on your digital journey
- Access & Inclusion: Where digital really shines
- Case Studies: Talisker, The Singleton, Blair Athol, and Dunrobin Castle
About Noah & ATS
Noah has over a decade of experience in the visitor attraction industry, working across visitor experience, operations, and digital transformation.
ATS-Heritage are industry leaders in creating digital experiences for visitor attractions. They are made up of producers, developers, visitor experience experts, creatives, editors, and more. Their services include an end-to-end content production suite, multimedia and audio guide development, and consultancy .
For over 30 years ATS have worked in partnership with the visitor attraction industry to put visitors at the heart of your stories. Clients include Buckingham Palace, Palace of Holyrood House, Guinness Storehouse, Talisker, The Singleton, Blair Athol, Culloden, Balmoral, Dunrobin, St. Paul’s Cathedral, and many many more.