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Full Time

JOB DESCRIPTION AND PERSON SPECIFICATION

Post Title: Marketing & Communications Assistant
Directorate: Business Services
Reporting to: Senior Marketing Officer

Job Purpose:
1. Responsible for the accurate and timely implementation of marketing activities in line with service plans across multiple services.

2. Responsible for supporting the Marketing team in administration, reporting and project delivery.

Responsibilities:
1. Contribute to the development and execution of marketing programs from start to finish, supporting Manager and Officers and driving collaboration across services.
2. Dealing with a range of internal and external stakeholders, to have responsibility for implementing identified marketing activations/projects.
3. Support Manager and Officers to keep, create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies.
4. To set up and manage Eventbrite activities for identified projects.
5. Manage, coordinate and support projects with external marketing support providers e.g. designers, web developers or media relations support.
6. To support and contribute to the implementation of effective digital social media campaigns to drive engagement and revenues; including Facebook, Twitter, Instagram, Google Ads and Analytics.
7. To monitor and manage customer enquiries or comments, including the monitoring and replying to customer queries across social media platforms.
8. To update, support and contribute to the daily management of the website using content management systems (CMS).
9. To support Manager and Officers in the administration to raise requisitions and purchase orders.
10. To support Manager and Officers in marketing administration and record keeping.

Other details:
Requirement to work out of hours or weekends – not normally
Requirement for PVG/Disclosure check – no

Eden Scott is delighted to be working with the National Trust for Scotland, a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

An exciting opportunity has arisen to join the team at the Trust as Visitor Services Manager – Food & Beverage (Catering) which will be responsible for the operational delivery of the Food & Beverage experience at Crathes Castle, Drum Castle, Craigievar Castle and Leith Hall in the Trusts Aberdeenshire South Cluster.

The role will be based at Crathes Castle, which stands against a backdrop of rolling hills and set within its own glorious gardens. Café 1702 at Crathes is the perfect hangout for all the family, serving a selection of delicious freshly prepared hot and cold food, including an unrivalled selection of home-baked treats and ice cream with both indoor and outdoor seating.

At Drum Castle Mary’s Larder – named after the resourceful and plucky sister of the 17th laird they offer a variety of a selection of coffees, teas and hot chocolates, their famous scones, made fresh every da, and Craigievar Castle the beautiful pink castle said to be the inspiration for Walt Disney’s Cinderella Castle offers a tea room.

This role will ensure performance standards and targets are delivered to ensure enjoyment of the properties by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable.

You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined up service provision.

Key responsibilities of the role:

• Driving the Food & Beverage department to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.
• Directly manage the Food & Beverage Visitor Services Supervisors at Crathes Castle, Drum Castle, Craigievar Castle and Leith Hall.
• You will work closely with the sites Visitor Services teams and will be responsible for the visitor experience on a day-to-day basis when they are not present.
• Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome on every occasion.
• You will ensure high standards of presentation across the properties; you may have delegated tasks within other departments and you will understand and help deliver your overall property business plan.
• Taking responsibility for opening and closing and security of buildings as well as emergency procedure implementation, duty management and providing relief cover as required
• Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to;
• Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.
• Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager) to ensure that the finances are sustainable within the context of the wider property budgets;

Key skills and experience required:

• Direct experience of managing multi-strand visitor/commercial services in a hospitality, heritage or tourist-attraction context;
• Catering skills and knowledge
• Excellent leadership and influencing skills;
• Excellent understanding of report writing and financial management;
• Well developed time management and organisation skills.
• A full, clean driving license for driving the UK essential.

This role offers an excellent competitive salary within a range of £33,702 to £37,281 per annum with significant company benefits.

Eden Scott are dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online or to sally.rae@edenscott.com and for an informal chat or to receive the full role information pack and job description please email or call Sally on 07776 662506.

Closing date 5.00pm Friday 15th July 2022

Full time, fixed term 22 months

We’re one of the world’s leading scientific botanic gardens, holding knowledge gained over centuries that the world needs today.  All known life depends on plants and fungi. It’s our mission to explore, conserve and explain the world of plants for a better future.  We know that biodiversity loss and climate change are threatening thousands of plants with extinction. Through cutting edge science, conservation and education, we’re helping to save them.  Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – attract over a million visitors every year. Together, these gardens comprise one of the richest plant collections on earth. As a registered Scottish charity, the Royal Botanic Garden Edinburgh is funded principally by the Scottish Government – but as an organisation, we’re very much global. We’re taking positive action for plants and people around the world – from local communities in Scotland to over 40 countries overseas.

We are looking to recruit a self-motivated and enthusiastic individual to work as part of our Creative Programmes team, based in Inverleith House, Edinburgh. The working hours will generally be 10am to 6pm, Friday to Tuesday. You should be available to start work prior to Saturday 13 August 2022.

You should be graduates or have equivalent work experience, be highly organised and possess excellent communication skills. An interest in art, culture or nature is essential.  Full details of the post including a job description and person specification can be found on our website www.rbge.org.uk/about-us/vacancies.

Interested applicants should send a CV and covering letter outlining the skills and experience they could bring to the post, along with a completed equal opportunities questionnaire to recruitment@rbge.org.uk no later than 12pm on Tuesday 5 July.  Interviews will be held on Tuesday 19 July.  If you have not heard from us within 2 weeks of the closing date please assume that your application has not been shortlisted.

No recruitment agencies please.

The Royal Botanic Garden Edinburgh is committed to providing a fair and equitable working environment and supporting a diverse and inclusive workforce. We encourage applicants from all backgrounds to these posts. We have a range of initiatives to promote diversity and inclusivity, including flexible working for staff with, for example, parenting and carer responsibilities, and proactive celebration of diversity among our staff, students and volunteers. RBGE holds an Athena SWAN Research Institute Bronze Award in acknowledgement of our commitment to the advancement of gender equality. 

 

GALLERY ATTENDANT SHIFT (BAND 8)
FULL-TIME, FIXED TERM UNTIL FEB 2023
The main purpose of the Security & Visitor Service within the Galleries is to provide security for the displays and to welcome, assist and supervise visitors.

The holder of the post is responsible to the Shift Supervisor of the Gallery. The main purpose of the Gallery Attendant is to provide security and help to visitors to the Galleries.

KEY RESPONSIBILITIES:

1. Supervision of members of the public to ensure the safety of the collections and regulation of those failing to comply with the Gallery’s conditions of entry.

2. Providing a high standard of visitor care, maintaining a professional front and being the public face of the National Galleries. Welcoming visitors, answering queries and orientation.

3. Staffing fixed duty or access points including searching incoming baggage or containers as necessary.

4. Monitoring fire and security alarm panels, CCTV systems and maintenance of accurate records.

5. Ensuring the safety and security of the collection by visual monitoring and operation of control room equipment.

6. Assistance to the public in emergency situations.

7. Supervision of contractors and tradespeople.

8. Patrolling the galleries in silent hours and dealing effectively and calmly with situations as they arise.

9. Light cleaning and portering duties.

10. Adherence to Health and Safety guidelines.

11. To be proactive in keeping up to date with NGS exhibitions, events and displays and to engage with the public on these, whilst also remaining vigilant.

42 Hours per week including breaks averaged over an 8 week period. Please note that this position involves shift work on a rotating pattern of 2 days on, 2 nights on, 4 days off.

PAY: £20,828 per annum (plus 20% shift and weekend attendance

Eden Scott is delighted to be working with The National Trust for Scotland, an independent charity set up in 1931 for the preservation and conservation of natural and human heritage that is significant to Scotland and the world. The Trust has become Scotland’s largest membership organisation, they’re supported by more than 320,000 members and are funded largely by donations and are a leader in conserving and promoting the nation’s treasured places and collections so that they can be enjoyed by present and future generations.

They are immediately seeking an experienced PR/Media Relations professional to join the Communications Team on fixed term appointment until February 2023. The role is 5 days per week but candidates wishing to work 4 days per week will be considered. The role is home based in Scotland.

The role will be part of the charity’s small and busy Communications Team to help deliver external communication activities that support the charity’s vision, objectives and brand. 2022 is an important year for them, as they have completed several major capital projects, celebrate a significant birthday and work on their new 10 year strategy. This role will be involved in creating content that touches on all of this, for a wide range of audiences, using their own and external channels.

The main focus of this role is storytelling to a B2C audience.

Key responsibilities:

Working with colleagues across the organisation and particularly in the fundraising directorate to deliver a programme of communications activity that supports their campaign, particularly in providing content for media partnerships, and finding opportunities to extend the reach through earned media.

Working with inhouse and agency colleagues, create and deliver on brand and on message content for use on their and external channels which promotes their major upcoming projects at key sites and supports the charity’s objectives for each of these sites.

Key skills and experience required:

Experience in PR

Experience in Media Relations

A creative approach to storytelling, B2C

Proven verbal and written communications skills

Competence in using Microsoft Office packages

Experience in using web and digital-based channels

Good teamwork skills

A proactive approach to problem-solving

Demonstrably high levels of interpersonal skills and confidence in dealing with a wide range of stakeholders

Desirable

Copywriting or corporate writing experience

Experience of filming or video-editing

Experience of supporting a fundraising team with copy

The salary is £28,644 – £31,523 pro-rata.

Eden Scott are dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online and for an informal chat or to receive the full role information pack and job description please email or call Sally on 07776 662506.

Eden Scott is delighted to be working with the National Trust for Scotland, a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

An exciting opportunity has arisen to join the team at the Trust as Communications Manager on a fixed term basis for 12 months with potential to go permanent.

The Communications Manager will join the charity’s small and busy Communications Team on a fixed-term basis to manage and help deliver external and internal communication activities that support their charity’s vision, objectives and brand. 2022 is an important year for the Trust, as they begin implementing their ten-year strategy, Nature, Beauty & Heritage for Everyone.
The existing Head of Communications is to act as interim Director of Customer & Cause (the department in which Communications is located alongside our Fundraising, Membership and Marketing Teams), and in turn the existing Communications Manager will take over as interim Head of Communications. The postholder will therefore assume the Communications Manager’s role in order to enable her to focus on her new responsibilities.
The specific purpose of the role is to deliver a planned programme of communications to the media and the Trust’s many external and internal stakeholders with a view to delivering high levels of coverage, thus inspiring visitors, members, supporters and their workforce. You’ll work with their external Public Relations agency partner and on your own initiative to develop communication plans that will enhance the reputation of the Trust and promote its work and the benefits it brings to Scotland.

Key responsibilities of the role:

• Line management of a Communications Officer (Internal Communications) and a Communications Executive (Fixed Term)
• Working with colleagues across Trust and particularly in the Customer & Cause directorate to manage and deliver communications plans and activity that supports the Trust’s strategic objectives.
• Working with inhouse and agency colleagues, create and deliver on brand and on message content for use on Trust and external channels which promotes the work of the Trust.
• Building and managing relationships with key media contacts to maximise positive coverage of Trust stories.
• Working across the customer and cause directorate to develop engaging communication plans as part of national campaigns for fundraising, membership or visitors.
• Developing a plan of engaging internal communications to promote a positive working environment for staff and keeping them informed of developments across the Trust.
• You’ll support the National Trust for Scotland’s properties, regions and departments in developing their own communication activities, ensuring that they don’t clash with national activity and are within the agreed guidelines.
• You’ll ensure the at Trust maintains a and effective and timeous response to media enquiries, including on an out of hours basis.
• Providing advice and support to senior managers and Trustees on media and reputational issues.

Key skills and experience required:

• Demonstrable expertise in media management and a network of media contacts.
• Experience of delivering successful communications strategies
• Exposure in voluntary or public sector environment in a communications role
• Understanding of the political environmental and social context of the National Trust for Scotland
• Accomplished communicator both written and oral.
• A proactive approach with problem solving skills and a keenness to push the boundaries
• Strong team working skills.

This role offers an excellent competitive salary within a range of £36,523 to £40,238 per annum plus significant company benefits.

Eden Scott are dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online clearly stating salary expectation or to sally.rae@edenscott.com and for an informal chat or to receive the full role information pack and job description please email or call Sally on 07776 662506.

Closing date for applications 5.00pm Wednesday 13th July 2022.

You will play a key role in setting the direction and implementing Dundee Science Centre’s ambitious strategy including education and widening access initiatives. You will strive to support our vision of being an accessible hub for engagement with science and a platform which brings together partners to co-create content to address local needs and provision.

With a focus on quality and consistency you will ensure DSC’s content is in line with Dundee Science Centre’s key aims and local and national government priorities and is of, high quality, scientific accuracy, and relevancy. This will be achieved through partnership working and liaising with industry and higher education to incorporate their research and discoveries into all STEM learning and community engagement, for all ages and for both formal and informal learning.

• Bid writing and secure sponsorship for core activity, projects, and exhibitions, by identifying income sources, writing proposals, and delivering presentations
• Responsible for Budget control and all related finance procedures relating to programmes, fundraising and Service Level Agreements
• Initiate, lead and manage projects and budgets for core activity, new projects and existing programmes identifying key delivery partners and event formats through meaningful partnership working
• Responsible for report writing to various stakeholders
• Line management of relevant team responsible for the creation, delivery and co-ordination of content and programmes
• Leadership and coaching of wider team in relation to quality assurance and in line with the strategic direction and aims of the organisation
• Liaise with national and local authority stakeholders and community organisations to develop and deliver appropriate programmes in collaboration with partners
• Support the Head of Business Development with industry, Further and Higher Education to incorporate their research and discoveries into learning experiences for the public audience
• Working in collaboration with Science Centre Advisory Boards partners to identify local gaps in provision, key themes/topics to be covered
• Secure accreditation and develop and deliver career long professional learning training courses for scientists and educational practitioners covering science communication and public engagement projects for STEM professionals, including delivering science communication training
• Ensure Dundee Science Centre supports CfE and Education Scotland Framework, Scottish Government STEM and Education Training Strategy
• Responsible for overseeing and implementing evaluation and reporting processes regarding all programming
• Contribute to the development of Dundee Science Centre’s Inclusion and Diversity strategies and policies
• Support DSC marketing and audience engagement strategy, deliver marketing and communications aspects as required

Qualifications
• Education or experience to degree level (minimum) or equivalent in a relevant subject area (e.g., science, Business Management or Project Management)

KEY PURPOSE
To ensure that the garden and related policies of Threave Garden and Estate are managed and maintained as a nationally-recognized garden of outstanding historical and horticultural importance; contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.

The role of ‘Gardener’ as a key member of the Threave Garden team will be heavily involved in the development plans of the garden and wider designed landscape, with future projects aimed at creating gardens of international significance. Hence this post will be vital to realize this ambition of the gardens as a top visitor attraction.

CONTEXT
Threave is one of the National Trust for Scotland’s top ten most visited attractions. The garden is made up of many landscaped features and themed areas including a Secret Garden, Rock Garden, Sculpture Garden, a variety of different water features, Azalea walk and heather beds, a one-acre traditional working walled kitchen garden, orchard, large nursery with new glasshouse facilities, extensive woodland garden and broad variety of themed beds and borders planted with a large and diverse collection of plants. Threave provides a perfect location for the Trust’s School of Heritage Gardening, offering a wide variety of horticultural experience in both traditional and modern gardening techniques. Open all year round, the garden provides interest throughout the year.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:
1. Undertaking – Garden practical maintenance of the garden / walled garden (e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement. Walled Garden – Sowing/growing and harvesting vegetables, pruning of fruit, weeding, planting and maintaining all areas, to the required standards expected by the Trust and for the maximum safety of staff and public, and enjoyment by visitors including other professionals in the horticultural industry;
2. Fostering positive relationships with local communities and organisations and promote the work of the Trust.
3. On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;
4. Demonstrating self motivation, organizing, planning, and prioritizing and good time management;
5. Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.
6. Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

The current duties of this job do require a criminal records (Disclosure Scotland) check to be carried out.

CONTEXT

We are looking for an experienced and talented individual to join the management team of our fantastic property, Pollok House. This is an exciting opportunity within the heritage industry and the ideal candidate must be passionate about our vision for the future and what we do every day as a business: bringing people together and providing them with the greatest visitor experience. Set within Pollok Country Park, Pollok House is Glasgow’s “country house” and is a fantastic place to soak up the atmosphere of Scotland’s history. With its beautiful gardens, popular park café and retail, famous art collection, busy functions business and events programme. Pollok House is a popular family-friendly visitor attraction in Scotland’s largest city.

KEY PURPOSE
The Visitor Services Supervisor- Retail will be responsible for merchandising all retail spaces with a creative flair, stock control & replenishment with guidance of our head office team and driving retail sales across the property. As a customer facing role approachability and customer service are key, ensuring our visitor experience is delivered to the highest possible standards. Effective team leadership and training to ensure upselling, and great customer service within all retail areas, also providing further visitor information about the wider property when necessary.

This role will be part of the duty management team, along with supervisors and mangers from other departments across the property. This responsibility ensures the smooth running of the day-to-day operation across all departments to support a 7 day opening.

The successful candidate will be expected to work long 5 days over 7 on a rota basis with other managers and supervisors within the property.

KEY RESPONSIBILITIES

• Retail management:
o Effectively merchandise retail areas, promote, and encourage upselling to maximise all sales opportunities and contribute to the property’s financial sustainability.
o Manage & implement stock taking procedures, accepting deliveries, use of stock management system, recording wastage, and managing storage areas effectively.
o Carrying out stock takes to ensure accurate financial reporting.
o Supervise and lead staff team to ensure great customer service
o To act as Duty Manager on a shared basis, which will involve weekend and occasional evening work.

• Operational support
o Compliance checklists and walk round procedures/ daily- weekly- monthly
o Identify issues to smooth running of daily operations and co-ordinate with IT/ Facilities Manager as appropriate to resolve any issue (e.g., EPOS, blocked toilet, water leak or power cut)
o Customer complaint handling, both handling informal issues and providing information for escalation/formal complaints
o Group bookings/ event/ function – supporting delivery where needed
o Accept and good receipt deliveries and/or pass over where appropriate to colleagues
o Security of building, retail stock, collections
o Daily banking, incl. weekly Loomis collection
o Fully aware of daily activity noted in Property Calendar- and co-ordinate any specific requirements to the staff teams
o Handover to other managers at the end of the day (via note or email)
o Be available on radio for staff team support
o Escalate any issues as appropriate to Operations Manager

KEY PURPOSE
To ensure that the garden, grounds and related policies of the gardens are managed and maintained as a nationally recognised garden of outstanding historical and horticultural importance; contributing to the properties’ overall conservation and development, and its enjoyment by visitors and supporters.
The role of ‘First Gardener’ will be heavily involved in the day to day maintenance and operation of the garden, supervision of garden staff and volunteers and assisting and supporting the Head Gardener in implementing development plans for the gardens and wider designed landscape.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Practical horticulture. This includes tree management; managing herbaceous plants, annuals and bulbs; lawncare; pest/disease/weed control; composting and soil improvement; hard-landscaping; glasshouse care, plant propagation; biosecurity
• Resource management. Ensuring effective and efficient use of machinery, equipment, materials and all other resources,
• Participating fully in the property’s wider “management team”, deputising for the Head Gardener as required.
• Plantsmanship. e.g. the identification, knowledge and understanding of this high calibre plant collection, including recording and labelling of individual plants and recognised collections
• Staff and volunteers. Assisting with recruitment, induction, supervision and direction, development and performance management to ensure they are fully equipped, organised and motivated to undertake their duties to required standards
• Input into daily, weekly, yearly and longer-term operational work plans to ensure that activities are prioritised and planned to optimise the use of resources and meet the Trust’s objectives.
• Ensuring compliance with the Trust’s health, safety, and environment policies and procedures to ensure the health and welfare of staff/volunteers/ visitors/ service providers
• Working to the Trust’s Strategy and policies with respect to sustainable gardening activities, including energy, water, peat and pesticide use
• Customer service and care delivered to a high standard to ensure that the property’s reputation for excellence is maintained and enhanced
• Research and development. eg. research into historical precedents and practical contemporary solutions to inform proposed activities and projects; support to the design and implementation of restoration and/or development projects
• Interpretation. eg through the development and delivery of events, projects, literature, signage, talks, demonstrations etc.
• Administration to enable gardening activities to be undertaken and recorded efficiently;
• Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications

Essential

• An HND/HNC level qualification in amenity horticulture or related subjects (equivalent to NVQ/SVQ level 3), supported by qualifications and experience demonstrating practical horticultural knowledge
• PA1 and PA6a spraying certificates, or willingness to be trained in the use of pesticides and to exercise that training;
• Current driving licence valid for driving in the UK

JOB PURPOSE

The National Trust for Scotland is the independent conservation charity that for 91 years has saved, maintained and shared many of the country’s most loved places, rich with history, heritage, nature and culture. The charity celebrates Scotland’s heritage and with more than 100 places in its care, there’s a place for everyone to love.

The Communications Manager will join the charity’s small and busy Communications Team on a fixed-term basis to manage and help deliver external and internal communication activities that support our charity’s vision, objectives and brand. 2022 is an important year for the Trust, as we begin implementing our ten-year strategy, Nature, Beauty & Heritage for Everyone.

The existing Head of Communications is to act as interim Director of Customer & Cause (the department in which Communications is located alongside our Fundraising, Membership and Marketing Teams), and in turn the existing Communications Manager will take over as interim Head of Communications. The postholder will therefore assume the Communications Manager’s role in order to enable her to focus on her new responsibilities.

The specific purpose of the role is to deliver a planned programme of communications to the media and the Trust’s many external and internal stakeholders with a view to delivering high levels of coverage, thus inspiring visitors, members, supporters and our workforce. You’ll work with our external Public Relations agency partner and on your own initiative to develop communication plans that will enhance the reputation of the Trust and promote its work and the benefits it brings to Scotland.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Working with colleagues across Trust and particularly in the Customer & Cause directorate to manage and deliver communications plans and activity that supports the Trust’s strategic objectives.
• Working with inhouse and agency colleagues, create and deliver on brand and on message content for use on Trust and external channels which promotes the work of the Trust.
• Building and managing relationships with key media contacts to maximise positive coverage of Trust stories.
• Working across the customer and cause directorate to develop engaging communication plans as part of national campaigns for fundraising, membership or visitors.
• Developing a plan of engaging internal communications to promote a positive working environment for staff and keeping them informed of developments across the Trust.
• You’ll support the National Trust for Scotland’s properties, regions and departments in developing their own communication activities, ensuring that they don’t clash with national activity and are within the agreed guidelines.
• You’ll ensure the at Trust maintains a and effective and timeous response to media enquiries, including on an out of hours basis.
• Providing advice and support to senior managers and Trustees on media and reputational issues.
• You’ll be flexible with a willingness to work non-traditional hours and be available to travel in the UK