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Full Time

£20,000 – £23,000 depending on experience

Dalkeith Country Park is a truly special place. Just a few miles from Edinburgh, it’s home to Fort Douglas adventure playground and Restoration Yard, set in a beautiful 1,000-acre country estate. With over 300 years of history, a 700 year-old oak wood and miles of waymarked trails, visitors can enjoy exploring the park before a delicious meal in our restaurant, The Kitchen, or a browse around our wonderfully eclectic retail store. You’ll also find our Wellbeing Lab offering yoga and fitness classes.

As Digital Marketing Assistant you will join our Marketing team primarily focusing on social media working in a fast paced and busy environment. You will create content on Restoration Yard and Dalkeith Country Park’s Facebook and Instagram accounts, update and maintain the company websites, compose e-newsletters and update external promotional sites.

• Do you have a passion for all things social media and knowledge of WordPress, social media
platforms and e-newsletter systems?
• Can you demonstrate a creative flair with the ability to produce quality photography and
videography?
• Are you organised with excellent administration skills?

Candidates should be proficient with the Office 365 suite of packages. A formal marketing qualification or a minimum of two years’ experience in a similar role will be helpful.

Interested? To apply, please email your CV and a covering letter to recruitment@dalkeithcountrypark.co.uk.

The closing date is 8 April.

Please view our Privacy Policy at http://www.dalkeithcountrypark.co.uk/privacy/

Assistant Compliance Manager
Lagavulin and Caol Ila Visitor Centres
Permanent – Full Time

Closing date – 24th April 2022

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Lagavulin and Caol Ila are iconic visitor centres that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers. Part of the Management team comes with the responsibility of providing diligent and quality service to visitors and the team. You will lead the day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance. You will be encouraged to run overall operations, leading by example, and prioritizing time on the shop floor in order to encourage the team to deliver world-class service.

You will be passionate about crafting outstanding and unforgettable customer experiences in the safest and most compliant environment and reporting on the delivery of key performance indicators.

The Assistant Compliance Manager is an integral role responsible for ensuring all Brand Home activities operate in a safe and compliant manner. You will be responsible for embedding safe systems of work and will lead the Brand Home compliance agenda with support from the central functions and the Regional Brand Home Manager. You will be the main onsite point of contact between the Distillery operations team and Brand Home teams, leading these relationships to build a one team culture and an effective working relationship.

As a member of the management team, you will be responsible for coaching, mentoring, and encouraging Brand Home Lead Guide and Guides and supporting with crafting focused development plans for the team.

The role holder will assist the Regional Brand Home Manager with all safety and compliance functions, facilities management, hosting external and internal auditors, contractor management, run risk agenda, liaise with Distillery operations team, attend site-based compliance meeting, handling training records, and overall support the Malt Brand Home operation.

This role will require weekend and evening work, with opening and closing responsibilities.

About You

This is the perfect position for someone with experience in a compliance function within hospitality, food & beverage, retail, spirits/wine and/or a relevant industry. You’ll be an inspirational leader and empower others to work collaboratively with a positive and enthusiastic approach and the ability to develop, support, train and encourage the team to strive for the best and ensure that you are all set up for success.

With a strong understanding of leading and driving a risk compliance agenda and advocate good governance to ensure that all health, safety, and environment targets are met by driving site compliance with all legislation and internal Company Standards.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within compliance operations, leading front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically. Ideally you will have proven ability to develop strategy and fluently translate this into commercial and operational success.  You will be required to work multiple technology systems for rostering/planning/ticketing etc.

Full training will be provided for you, we just look for individuals who are either passionate or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. 

CHARACTER IS EVERYTHING 

Worker Type :

Regular
Primary Location:

Lagavulin Visitors Centre

Additional Locations :
Caol Ila Visitors Centre

Johnstons of Elgin have worked with the world’s finest natural, biodegradable fibres for 224 years. It takes time to create our luxurious, high-quality designs, and our products are made to last for more than a lifetime. We are committed to continually improving our sustainability and reducing our environmental footprint.

Our Elgin mill was established in 1797 and is the only remaining vertical mill in Scotland meaning we dye, spin, weave and finish everything on site. Elgin Mill is also the home of our main visitor attraction, comprising our retail store, restaurant, mill tours and events throughout the year. Awarded 5* grading by VisitScotland for over 20 years, our Elgin visitor attraction was also awarded Best Heritage Tourism Experience at the Highlands & Islands Tourism Awards in 2019.

We are now seeking to recruit for the newly created graduate role of Guest Experience Executive to continue supporting, promoting and overseeing an excellent guest experience on our site in Elgin. We have grown this side of our business in recent years to an all-year-round destination for local, domestic & international visitors, and now wish to further enhance our success in this area. Working closely with our Retail and Marketing teams you will continue to support our experience and explore new opportunities to attract visitors to our site.

Main Responsibilities will include:

Establishing relationships with internal and external stakeholders to drive forward footfall on site.
Developing our tours & events team to deliver world-class experiences on site through our tour program and events.
Identifying opportunities to improve the visitor experience on site such as new systems or procedures.
Co-ordinate all special guest/VIP activities on site.
Building and curating a program of year-round events on site in line with the company strategy.
Supporting our teams in our UK locations with attracting and developing experience opportunities.
Promoting the visitor attraction at local and national events.

About You:

Graduate degree in a tourism or related discipline
Experience of working as part of a team.
Strong interpersonal skills.
Excellent IT and administration skills.
A passion for creating world-class experiences for visitors.
Event planning experience is highly desirable.

As regular local and occasional UK travel is part of this role, a full driving license would be preferred.

Full time 5 days a week to include weekends and public Holidays.
You will also need: Previous experience
Accommodation and Booking Enquiries
To process accommodation bookings.
To update prices on super control.
To keep all letters and correspondence up to date.
To answer reviews on booking.com and Trip Advisor.
To answer phone calls for bookings and other enquiries.
To liaise with Housekeeping regarding accommodation issues.
To print Daily Housekeeping Reports.
To report maintenance issues.
To undertake guest check in and departures.
To deal with guest general enquiries onsite.
To keep accommodation welcome packs updated and current.

General Office Duties
To answer office emails.
To provide excellent guest and visitor service.
To take bookings across the business.
To sort incoming and outgoing mail.
To update websites and other company information sites.
To help with printing and laminating for other departments.
To update the filing system.

Team working
To ensure good time management and use of resources.

Seasonal Job Opportunity Aboard Paddle Steamer Waverley

We are seeking to appoint up to 8 crew members to join our onboard catering team for Waverley’s 2022 season (May – October). The successful candidates will live aboard Waverley to work within the self-service restaurant, tea bar, galley and bars. You will strive to provide a high quality service to both passengers and crew.

This is an exciting opportunity to work aboard this unique vessel. We would welcome applicants who have experience in a similar role on other vessels. In return a competitive daily rate of pay will be offered.

Waverley is based on the Firth of Clyde but does operate in several areas around the UK. Crew will therefore have the opportunity to visit many ports in the course of the operating season.

Ideally Candidates will Possess:
Merchant Shipping STCW Certificates including:
1) Personal Survival Techniques (PST)
2) Fire Prevention and Fire Fighting (FPFF)
3) Elementary First Aid (EFA)
4) Security Awareness (SA)
5) Personal Safety and Social Responsibility (PSSR)

– ENG1 Medical issued by relevant UK Authority or recognised equivalent
– Right to work in the UK.

Waverley Excursions is willing to provide the necessary training, and meet the cost, for candidates with suitable experience in the hospitality industry to be awarded STCW and ENG 1 certificates.

The Role of Catering Steward / Stewardess

As a member of the catering crew on Waverley you will be focused on passengers and providing the best level of customer service. Daily duties involve storing the ship and preparing her for passenger service, serving in one of the onboard facilities while ensuring passenger areas are kept clean and tidy.

We would be willing to appoint a candidate who solely wishes to work in the galley.

How to Apply
If you are interested in applying for this position please send a CV with covering letter to info@waverleyexcursions.co.uk

Career Progression
Through working on Waverley you will gain valuable experience of working at sea which will allow you to apply to other ship operating companies. There are career progression opportunities within Waverley Excursions including Second Steward and Chief Steward.

Assistant Retail Manager

Blair Athol Visitor Centre

Permanent – Full Time

Closing date – 24th April 2022

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Blair Athol is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering extraordinary and memorable experiences for customers. Part of the Management team comes with the responsibility of providing attentive and quality service to visitors and the team. You will lead the day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance. You will be encouraged to run overall operations, leading by example, and prioritizing time on the shop floor in order to encourage the team to deliver premier service.

This role will have a key focus on our retail operations, you will be passionate about ensuring that store operations are running smoothly, efficiently and to a world-class standard. You will be a motivating presence, creating a collaborative work environment and leading the team in terms of operational excellence, ensuring scheduling, deliveries, inventory, communications and compliance are maintained for the store.

You will assist the Regional Brand Home Manager with all on-site retail functions, including oversight of retail operations, staff scheduling, inventory and stock control, opening and closing, pivotal initiatives, systems guide, and overall support the Brand Home operation.

You will ensure the visitor experience operation is ran with excellence, providing strong and inspirational leadership while crafting an inclusive environment for your team to achieve set goals to ensure we are operating at an elite level. Ultimately, you will set the tone for customer engagement, encourage people to discover Scotch whisky, and promote responsible drinking. As a line manager you will be responsible for coaching, mentoring, and encouraging the Brand Home team and crafting focused development plans for your direct reports.

This role will require weekend and evening work, with opening and closing responsibilities.

About You

This is the perfect position for a dedicated individual with experience in fast paced retail/hospitality environment and facilitating extraordinary customer experience through operational excellence. You will have a consistent record of customer service, delivery of targets and leading engaged and passionate teams. Interested in technology and retail innovation, you will have the ability to solve sophisticated problems in order to create unforgettable customer experiences.

You’ll be an inspirational leader and empower others to work collaboratively with a positive and enthusiastic approach and the ability to develop, support, train and encourage the team to strive for the best and ensure that you are all set up for success.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within operations, leading front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Compliance, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically. Ideally you will have proven ability to develop strategy and fluently translate this into commercial and operational success.  You will be required to work multiple technology systems for rostering/planning/ticketing etc.

Full training will be provided for you, we just look for individuals who are either passionate or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. 

CHARACTER IS EVERYTHING 

Worker Type :

Regular
Primary Location:

Blair Athol Visitors Centre

KEY PURPOSE

Arduaine needs a capable, motivated, and knowledgeable First Gardener to work closely with the Head Gardener and help lead a small, dedicated team of gardeners and volunteers in an exciting period of redevelopment and restoration for this garden and nationally important plant collection.

CONTEXT

Arduaine Garden was established in 1898 by Ethel and James Arthur Campbell and is renowned for its nationally important collection of Rhododendron species, many of which were collected at the beginning of the last century. Arduaine grows a broad range of plants from all around the world including many tender plants which thrive in the garden’s mild climate, influenced by warm Atlantic currents. The garden covers 20 acres, divided into two main areas, a semi formal garden of shrub beds, mixed borders, lawns and ponds and an informal woodland garden.
In 1971 the garden was acquired by nurserymen, Edmund and Harry Wright. The brothers greatly improved the infrastructure of the garden and added to the existing Rhododendron collection before donating the garden to the National Trust for Scotland in 1992.
The garden regularly attracts 15000 visitors a year, though it is temporarily closed to facilitate the completion of the Shelterbelt Restoration project and additional arboricultural work relating to the project.
The Shelterbelt Restoration Project at Arduaine is in its final year and 1000 mature Japanese Larch have been removed after an outbreak of Phytophthora ramorum. The felling stage is expected to be completed by the end of 2022 and site preparation is already underway for the restoration of the garden shelterbelt, after which the garden will be intensively redeveloped and replanted to improve Arduaine’s nationally important collection of Rhododendron’s and diverse botanical collection.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:
1. Ensuring the conservation and practical maintenance of the garden and policies – whether through delegation to other staff/volunteers, or personal participation – in terms of:
a. Practical horticulture (e.g. including managing trees and shrubs, herbaceous, pond plants and bulbs; turf care; pest/disease/weed control; composting and soil improvement; hard-landscaping and path care; soft landscaping and planting preparation; glasshouse care and plant propagation);
b. Garden Restoration/ Development (e.g planting and establishing newly introduced trees, shrubs and herbaceous; contributing to planning and design of new plantings and hard landscaping; processing of timber with training to use garden sawmill; use of pesticides to control regen for establishment of new plantings; use of chainsaw to process logs, stumps and brash for replanting.
c. Plantsmanship (e.g. the identification, knowledge and understanding of this high calibre plant collection, including recording [using Iris database], and labelling of individual plants and recognized collections);
d. Interpretation (e.g. through the development and delivery of events such as introductory talks, presentations, guided tours or practical demonstrations and workshops, garden trails, digital media and contribution to guide-books or leaflets) to include the impact of various forms of Phytophthora at the property.
2. Ensuring an appropriate management regime of the garden and policies that includes the management of:
a. Staff, Apprentice and volunteers (e.g. assisting in recruitment, induction, direction, development, performance management) such that they are fully equipped, organised and motivated to undertake their duties to the required Trust standards;
b. health, safety and the environment in line with stated Trust policies and approaches to ensure the health and welfare of staff/volunteers;
c. machinery and equipment (e.g. ensuring timely and appropriate repairs, purchases and servicing) and its use (e.g. training, risk assessments and HAVS logs);
d. recognition of the Trust’s Environmental Policy with respect to sustainable gardening activities, including energy, water, peat & pesticide-use;

e. customer service and care from garden staff/volunteers, and in the broader sense of facilities and “visiting experience”, to ensure that the properties’ reputation for excellence is maintained and enhanced;
f. administration to enable gardening activities to be undertaken and recorded efficiently;

KEY PURPOSE

As part of the property team, assist with the conservation and development of the properties and gardens to ensure that Craigievar Castle and Estate are presented at the highest standards to its visitors and guests.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:
1. Undertaking practical maintenance of the garden (e.g. managing trees and shrubs, herbaceous plants, and bulbsturf care; pest/disease/weed control; composting and soil improvement; hard-landscaping; path care) to the required standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors;
2. As requested, assisting with education/interpretation activities such as introductory talks and guided walks;
3. Fostering positive relationships promote the work of the Trust, and actively seek opportunities to increase Trust membership;
4. On occasion, working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;
5. Demonstrating self motivation, organizing, planning, and prioritizing and good time management;
6. Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.
7. Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

SCOPE OF JOB

People Management
 Not a line manager but will, on occasion, supervise volunteers and staff under instructions from Head Gardener;
 Will work closely with other property colleagues, and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. Gardens department);
 Will have regular (daily) interaction with members of the public and guests of all ages and abilities;

Tools/equipment
 May be required to be a user of driven vehicles such as ride-on mowers;
 May be a frequent user of powered tools such as, mowers, strimmers, hedge-cutters;
 Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.

JOB PURPOSE
To carry out maintenance and repair of upland footpaths and fences to assist delivery of the National Trust for Scotland’s management objectives on Ben Lawers NNR. Keeping the footpath network in good condition to minimise the impact of erosion on the landscape and important plant communities and areas of restored habitats protected from large herbivores.
The role is a physical one, requiring walking to worksites, some at high altitude, with appropriate tools, on a daily basis. Work may be alongside other staff and volunteers but there will be a requirement for lone working.
The role will be ambassadorial, building awareness and support for the National Trust for Scotland leaving those you meet with a desire to respect, protect, and enjoy the special natural environment and an understanding of how they can help to contribute their support to the property.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Upland path maintenance and repair
• Carry out maintenance and repair of upland footpaths as required.
• Lead volunteers as appropriate in safe maintenance and repair of upland paths.
• Assist with the maintenance and repair of other infrastructure associated with paths, such as gates, stiles and signage.
Fencing
• Assist with fence maintenance, repair and upgrade.
Visitor Engagement
• Actively and positively engage with visitors while carrying out practical tasks to raise and improve public awareness of key issues including footpath erosion and landscape protection, habitat restoration, responsible access and promoting the Trust.
Other duties
• Assist with other areas of property work if/when necessary.

DIMENSIONS AND SCOPE OF JOB

People Management
• Day to day responsibility for engagement with visitors.
• Liaison with other property and other Trust staff and volunteers, particularly the Footpath Team.

JOB PURPOSE
To provide operational coordination and supervision of catering, visitor services, and events in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.
The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, they directly influence public perceptions of the Trust and are crucial to developing and maintaining the property’s local/national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Supervising/undertaking the day-to-day operation of the cafe and environs to ensure an excellent customer/visitor experience. This includes supervision of:
• Visitor services, Catering and events (including ordering);
• Line management of Visitor Services Assistants
• Duty management and oversight/maintenance of the property
• Ensure the property social media is managed to generate interest, engagement and help drive visitors
• Ticketing & Membership sales (to targets) and general customer service (individuals, education visits, other groups);
• Security of the Property;
• Health & Safety procedures, emergency procedures, and environmental procedures;
• Deputising for the Visitor Services Manager / Operations Manager on-site and off-site as required

Responsible for day to day financial administration at the property, including
• Ensuring the completion of Cash/till reconciliation;
• Week-end reports and reconciliation;
• Completion of the banking and all cash handling processes

Supporting the Visitor Services / Operations Manager with
• recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.

Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spend and support overall Property targets;

Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• No formal educational qualification required (but see “Experience” below);
• A full, clean driving license for driving in the UK.

PURPOSE OF THE ROLE

Contribute to the smooth running of the National Estate department, through the provision of wide and varied administrative support. Acting as the first point of contact for internal and external enquiries, communicating effectively and efficiently to manage enquiries, follow up progress and keep the enquiring party informed throughout the process. Support to the wider National Trust for Scotland team as required.

KEY RESPONSIBILITIES

The Key Purpose of the role will be met by:

• Based at NTS Headquarters, acting as the first point of contact for enquires to the team including, telephone calls, walk-up enquiries and hard and electronic mail.
• Providing a link between Regional Management, Estate Surveyors and the residential, agricultural and commercial tenants as required, to help address queries and issues raised and providing guidance to ensure issues are timeously dealt with.
• Working closely with the Head of National Estates to ensure the efficient operation of the team, including organising and recording team meetings, weekly reporting, expense claims and holiday management.
• Support to the Property Database Officer in the management of the property information databases, which record all Trust property interests, including owned and leased property, conservation agreements, burdens and wayleaves.
• Communicating effectively with the three Estate Surveyors based centrally and regionally to provide administration support as required.
• Back up support to GIS (mapping) Officer as necessary.
• Liaising with the NTS Finance Team to operate an efficient purchase ledger system for the National Estate Management team to handle the internal purchase order process.
• Coordinating and recording volunteer support to the department.
• Supporting the Property Database Officer with maintaining and validating records of all Business Rates, Council Tax, Sporting Rates and Water Charges records.
• Assisting with managing lettings enquiries and lettings management as required, directing enquiries to the most appropriate person.
• Maintaining up to date hard copy and electronic filing systems. Working to digitise key information where possible and recording within asset management database. Archiving out of date information and ensuring compliance with General Data Protection Regulations.
• Working closely with the Building Surveying Administrator in relation to the management of compliance, repair and maintenance works and in particular record keeping.
• Working with the Property Database Officer as an additional point of contact for any agricultural, commercial or residential matters.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Scottish Dolphin Centre Assistant – 4 months
WDC Scottish Dolphin Centre, Spey Bay

5 days a week, regular weekend work required. 30 hours per week, working either 9:30-4:30pm or 8am – 4pm.

Are you passionate about the environment? Or an excellent communicator keen to inspire all ages? Or looking to gain valuable experience in conservation?

At Whale and Dolphin Conservation (WDC) our vision is for a world where every whale and dolphin is safe and free. We are looking for a dedicated summer Assistant to join our team at the Scottish Dolphin Centre, in Northern Scotland.

The Visitor Centre is based in a beautiful location at the mouth of the River Spey. The largest bottlenose dolphins in the world can be seen feeding regularly along with ospreys, seals and a huge variety of other wildlife.

You will provide excellent customer service and a warm welcome to visitors in the centre. You will deliver interpretation about the bottlenose dolphins, seals and other wildlife of the Moray Firth, lead tours, and undertake land-based dolphin watches at the Centre. Training for these activities will be provided. This is a seasonal role running from June to September, working 5 in 7 days and you will be expected to work weekends.

You will be supported by volunteers and the WDC Scottish Dolphin Centre team. Experience in interpretation and wildlife tourism would be advantageous but not essential as training will be given.

Check us out online:
www.facebook.com/scottishdolphincentre
www.twitter.com/dolphinsighting
www.whales.org/scottishdolphincentre

Interviews: week beginning 18th April
Starting date: 31st May 2022
Finish Date: 30th September 2022