The Visitor Services team in Central region manage public access and safety across 92,000 ha of forests, urban woodland, open hill and agricultural land. The geographically diverse holding includes 112 managed trails, 1 visitor centre and around 40 urban woodlands that support the mental and physical wellbeing of over 2.6 million visitors annually.
West Calder:
We are looking for an enthusiastic, practical and proactive Community Ranger to join the team based at West Calder. This role is varied and exciting, covering a range of sites and communities in eastern central Scotland, including existing forest blocks, urban woodlands and newly establishing forests on reclaimed sites.
Clydebank:
There is an exciting opportunity to join FLS as a Community Ranger based in Clydebank. The post covers various communities and sites around Glasgow – such as Cuningar Loop woodland park. We are looking for an enthusiastic, practical and proactive individual who would be eager to engage with a wide range of user groups across the area to facilitate access to our forests and green spaces.
You will work with colleagues to provide a high quality visitor experience, in a safe and cost effective way.
You will act as a first point of contact for neighbours, community groups and stakeholders, so excellent communication skills are essential for the role.
Community Rangers work with managers to specify and monitor routine maintenance work for sites across the Region while liaising with colleagues to ensure standards are met.
An important part of this role is to encourage community groups, schools and missing audiences to make use of the woodlands in your beat. You will plan this community engagement, working closely with the Area Visitor Services Manager and the rest of the beat team. This engagement should be through face to face meetings, continuous professional development, first visits, events programmes and interpretation and use of communication such as press, web and newsletters.
Main Duties
• Work positively and proactively with customers, stakeholders, communities, neighbours, businesses and partners;
• Deal promptly and helpfully with any enquiries and complaints;
• Develop strong and positive relationships across the region and promote excellent internal communications;
• Provide support to the wider team, including Operations and the Area Land Agent, carrying out site visits and providing reports as necessary;
• Specify and monitor routine safety checks for your sites; support colleagues as necessary to carry out these checks;
• Support the AVSM by contributing to work plans and public access management plans as needed and work closely with delivery colleagues to get this work done;
• Facilitate visits and events for schools, communities and wider user groups;
• Represent FLS at community, business, partner and stakeholder meetings.
