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Full Time

An exciting opportunity has arisen for an experienced Sales Controller, Scotland (IFT On Trade) to join our UK team.

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Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We own some of the world’s best loved brands including Glengoyne, Tamdhu, Rosebank and Edinburgh Gin. Please browse our websites and social channels and immerse yourself in our award-winning portfolio of brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Our Opportunity

As we continue to invest in our UK business, we have an exciting opportunity for an experienced salesperson to manage our Scottish IFT On Trade business. This crucial role, supporting and growing our heartland, is a newly created position reflecting the growing success and ambition of Ian Macleod Distillers within the channel.

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Sales Controller, Scotland (IFT On Trade)

This role will join an established team, reporting directly to the Head of Sales (Independent Free Trade) and lead a team of two Business Development Managers and a Business Development Executive within Scotland. Working in partnership with RTM partners and our own RTM account team, this role will strive to exceed individual and team budget whilst delivering against distribution, margin and activation KPI’s.

We are looking for an experienced On Trade sales person who can hit the ground running, opening new business, developing our team and supporting our extensive customer base.

Strong commercial acumen, passion for supporting our customers in reaching their objectives and extensive knowledge of the Scotch Whisky market is essential. Our successful candidate will have an effective network within the premium/prestige sector and demonstrate an understanding of how to build brands within the On Trade. An effective communicator who can build genuine, strong and long-lasting relationships.

To be considered for this opportunity, candidates must have a can-do attitude, effect change in a positive way and thrive in a team environment.

Full, clean driving licence required (given the regional coverage and travel nature of the role).

This is a challenging and rewarding role and candidates must be able to clearly demonstrate just why their skills and experience perfectly match those that we are looking for. So, if you are accountable, have a curious mind and a proactive mindset along with people leadership skills, then we would love to hear from you!

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Next steps…

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for! Your cover letter is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!

If this role is not quite for you, we are also currently recruiting for a National Account Controller, (Brewers & Premium Pub/Bars), Remote within England, to join our UK business team. Further information on this role, including a full job profile and details on how to apply can be found on our website.

***no agency contact***

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Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

Scottish Canals are the custodians of the nation’s canal network and surrounding estates.  Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities.  We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future. 

We currently have an exciting opportunity for a Waterway Operative to join our Operations team in Crinan. You will be responsible for the safe delivery of navigation, customer service, water management and maintaining the highest level of safety and defect management.

The role is offered on a permanent basis, and with a starting salary of £26,110 (Band B).  Working hours 35 hours per week, working a variable rota pattern in summer and fixed rota pattern in winter.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Comply with SC’s Health & Safety policies and defined standards. Report incidents, accidents and near misses. Support and contribute to ‘Behavioural Safety’.
Maintain accurate records as required such as timesheet, HAVs records etc.
Complete point of work risk assessments and adjust work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task in hand.
Ensure that the customer experience is maximised by providing outstanding levels of customer service.
In accordance with Scottish Canals standards promote the organisation by always maintaining a professional approach.
Undertake the operation of structures e.g., locks, bridges and sluices in a safe and efficient manner.
Undertake key duties associated with the daily operation and maintenance of the waterway and waterside e.g. towpath vegetation management, painting etc.
Operate appropriate plant & tools commensurate with the task in hand (having achieved the correct competencies).
Provide a first response for any emergencies/incidents that may occur within the waterway.
Support asset inspections. Identify and report any structure failures, breaches, and damage or pollution incidents to Supervisor or Engineers.
Deliver one week in 4 for management of Water Control or Duty Support on the Out of Hours standby rota.
Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
When working at Sea Locks, cash handling, completion of SIPS forms, licence documentation and cash transfer documents.
Work outside in all weathers.

Qualifications and knowledge required:

Relevant valid competency for use of plant/tools and equipment to maintain the SC estate.
Accident/Incident & Near Miss Reporting.
Valid driving licence appropriate for vehicle to be driven.

Skills and experience required:

Experience of working within relevant environment e.g. customer service, general vegetation management and general asset management.
Basic DIY and maintenance skills.
Able to communicate effectively with other team members and locations to allow for the efficient operation of the waterway.
Basic IT Skills, email, Microsoft word, apps.

Qualities & abilities required:

A high level of awareness in respect of customer service levels.
Judgement regarding safety and appropriateness of equipment and resources in line with SC defined standards and procedures.
Use of initiative in applying and maintaining high levels of customer service in accordance with SC defined standards. Judgement regarding upward referral of issues to line management for further guidance.
Recognising when immediate judgements need to be made to alter required approach where safety or customer service may be affected.
Co-operate with, support, and mentor team members e.g. operatives within same functional team.
Co-operate with and support team members from other teams outside of main function e.g. Engineers, business support team.
Deal with enquires from first line customers in a professional manner providing appropriate information and guidance.
Liaise and work alongside third parties such as contractors and user groups such as volunteers.

Scottish Canals reserve the right to close this vacancy before the closing date if enough applications are received.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:

Undertaking practical maintenance of the garden (e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry;

Demonstrating: self-motivation, organisation, planning, prioritisation, good time management and attention to detail;

On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;

Undertaking other reasonable duties as may, from time to time, be required to ensure the smooth running of the property;

Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

Fostering positive relationships with local communities and organisations and promote the work of the Trust.

SCOPE OF JOB

People Management

Not a line manager but will, on occasion, supervise volunteers and staff under instructions from the Head Gardner.

Will work closely with other property colleagues, and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. other NTS gardens in South and West)

Will have regular (daily) interaction with members of the public and guests of all ages and abilities.

Finance Management

Not a budget-holder.

Tools/equipment

Will be a user of driven vehicles such as a pool car, ride on mower etc;

Will be a frequent user of powered tools such as Blowers, mowers, strimmers, hedge-cutters;

Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.

An exciting opportunity to join our Visitor Services team at a vibrant visitor attraction and arts venue in central Edinburgh. In the role you will provide an excellent standard of customer service as the first point of contact for all visitors to the Scottish Storytelling Centre. You will work with colleagues and partners to provide a warm welcome and high standard of customer care to all visitors to John Knox House and the Scottish Storytelling Centre.

As well as having the ability to provide a high standard of customer service, you must also be able to demonstrate excellent communication and interpersonal skills will have the ability to manage a variety of tasks under pressure.

You will work 35 hours per week on a flexible rota which will include evenings and weekends.

The Scottish Storytelling Centre is a partnership between The Church of Scotland and TRACS – Traditional Arts and Culture Scotland. The SSC is a vibrant arts venue with a seasonal programme of live storytelling, theatre, music, exhibitions, workshops, family events, and festivals.

An exciting opportunity has arisen within the Mugdock Country Park team, for a full time full time Assistant Warden post. The post will form part of a project team for Milngavie Reservoirs Partnership between EDC and Scottish Water and will be based at Mugdock but will work mainly within the Milngavie Reservoir site.

Responsibilities include providing clear access routes around Milngavie Reservoirs by addressing drainage issues, vegetation growth and landscape presentation. Tasks will involve maintenance of trees, land, paths and cleaning of structures to create an attractive environment and preserve fixed assets.

Applicants should have a knowledge of estates management, working on listed structures, planned maintenance, responsive repairs and an understanding of issues relating to public access.

The posts are 37 hours per week. Normal hours of work will be 0900 to 1730 although regular evening and weekend working will be required. This typically takes the form of one weekend shift and one 19.00 hour finish per week.

What you will be doing

You will support the employee lifecycle (daily/weekly basis)

As the first point of contact for all HRIS queries (People XD/Core HR), you will deliver excellent customer support to all users and investigate and resolve technical issues.

Assisting with the day-to-day support of People XD entries, enquiries, and requests for reports/MI across all people lifecycle processes.

Working collegiately between the internal ICT team, the People Department, and the Finance Department to ensure the accurate and efficient processing of people related data and information.

Use functional and technical knowledge to provide employees with general guidance and informal training as needed.

Update the system with changes to organisational structure, and support data quality checks to ensure highest standards of data quality.

Support employee self-service and manager self-service functionalities.

Ensure data security and compliance with relevant regulations.

You will support on other cyclical activities (Monthly/Ad hoc specialist)

Responsibility for producing and maintaining monthly analytical reports, at times on an ad hoc basis.

Responsibility for creating, maintaining, and removing system user access and updating current role specific profiles when required in line with our Data Protection and GDPR processes/policies.

Conduct regular audits to ensure data accuracy and compliance.

Understanding and resolving technical issues and updates from the systems provider

You will be our day-to-day lead for system management (Technical)

Maintaining internal database files and tables and developing custom reports to meet the requirements of the business.

Maintain existing system design and integrity such as reference tables, hierarchies, workflows, user defined fields (UDFs) and reporting functionality.

Ability to interpret technical information provided by the systems operator in order to maintain, reconfigure or repair potential issues.

You will also help with organisation-wide deliverables (Pay Award, Audit activity)

Support HRIS Analyst in various large scale remuneration related projects, such as annual pay awards, insurance renewals, pay progression, etc.

About our People and our HRIS

The National Trust for Scotland is one of the country’s leading conservation charities, looking after a diverse range of Scotland’s heritage across the Scottish mainland and islands – more than 120 sites!

Our team of 1,100 employees and 2,500 volunteers carry out an amazing range of roles from archaeologists to accountants, from countryside rangers to curators, from fund-raisers to fire-fighters, and many more.

Within the People XD system, we currently have the following modules: People Management, Talent Management, Insight, and Core Expense, with an outsourced payroll function. 

Who are we looking for?

We would love to hear from you if you are/have:

Analytical mindset with the ability to translate complex data into actionable insights.

Ability to, with confidence and accuracy, handle and manipulate large amounts of data into usable spreadsheets

You will be part of a large HR department, so will require an understanding that the employee lifecycle is an important context for the systems work you will be carrying out.

Primarily you will work independently and manage multiple tasks simultaneously in a fast-paced environment.

Ability to handle confidential information with maximum discretion.

Demonstrates high accountability, attention to detail and ability to work independently.

You will have superior problem-solving, troubleshooting and analytical skills.

Strong interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders.

We need you to have the following essential skills and experience:

Demonstrable experience of deep use and understanding of at least one HRIS in terms of end-user experience and overall functionality.

Highly proficient in use of Excel, such as vLookups and formulas.

Previous experience working within an HR department.

Demonstrable general understanding of the people management context of HRIS, i.e.: understanding of processes relating to:

Personal information;

Recruitment, onboarding, induction, probationary review, performance review, training and development, and leavers;

Timesheet, annual leave, TOIL, other leave and payroll;

Sickness absence;

Volunteers;

Pay, pension, and benefits.

Demonstrable knowledge of basic data protection legislation and its cross-over into systems data, access/retrieval/deletion/transfer, and security.

KEY RESPONSIBILITIES

Visitor services, admissions, events, catering and retail offer (including ordering, merchandising, sales targets);

Maintain high standards of hygiene in the catering facility and ensure HACCP regulations are adhered to.

Develop catering offer to encourage local trade

Manage Catering stock take and wastage records

Shared accountability for the sites KPI’s

Visual Merchandising and maintaining a high standard of stock display and shop housekeeping

Duty Management and oversight/maintenance of the visitor centre

Laise with garden teams

Membership sales (to targets) and general customer service (individuals, education visits, other groups);

Health & Safety procedures, emergency procedures, and environmental procedures;

Deputising for the Visitor Services Manager on-site and off-site as required (including “duty management” of the wider site to include the car park and gardens).

Ensure the property social media is managed to generate interest, engagement and help drive visitors

Support the informal learning and community engagement / outreach activity

Housekeeping, maintenance and safety and security of the Property and gardens

Liaising with contractors on projects and works on site

Ensuring sites are clear of debris, rubbish etc and that signage is befitting of a Trust property

Public engagement on site whilst carrying out duties

Co-ordination of travel trade and group bookings

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The post holder is responsible for always providing a consistently high standard for visitor care which includes a wide variety of housekeeping duties in connection with the well-being and care of the property. Besides the focus on the area housekeeping the role supports other areas such as admissions, catering, retail, functions and events etc. in response to the needs to the business.

Changeovers in the holiday accommodations.

General cleaning of surfaces (e.g. windowsills, skirting boards and doors) and the vacuuming/cleaning of floors as appropriate and cleaning of the public areas, offices, meeting room, retail, café areas, public and staff toilets and entrances to the Museum and other areas as required.

General maintenance, include things like replacing bulbs, function and event set ups, small DIY repairs.

Contribute to major deep cleaning tasks during certain periods of the years.

Empty and clean bins and remove waste to designated area, including the separation of waste, i.e. recycling, and any other duties which are in line with our green policies.

To use cleaning materials appropriately, as instructed and economically; to inform Line Manager when stocks are low.

To ensure that tools and equipment are in good working order, reporting any faults to Line Manager.

Reporting losses/breakages, wear and tear and repairs required immediately to your line manager.

Wearing correct uniform, name badges, or PPE as required.

Follow Trust policy regarding Health and Safety, Environmental Sustainability, and Collections Care;

Report to Line Manager any defects seen which are likely to affect public experience and security.

Only use approved cleaning materials and in accordance with manufacturers printed instructions and COSHH regulations. Chemicals should never be mixed with other chemicals.

Ensure Safe Systems of Work and guidelines are implemented effectively within the role. 

The postholder is required to attend the Trust’s training programs to maintain and improve on their technical skills.

Deliver excellent customer care (internal and external) to foster a friendly and inviting atmosphere for visitors, staff and volunteers.

Working in harmony with other departments; visitor services, events, gardening, maintenance and site repair employees/contractors.

KEY RESPONSIBILITIES

Take responsibility for the propagation, conservation and enhancement of the Garden’s plant collection in accordance with Trust policy and the Head Gardener’s direction.

Manage the propagation areas (including glasshouse, cold frames, potting area and associated equipment) for plant production, to ensure they are efficient and maintained to a high standard.

Ensure compliance with the Trust’s health, safety, and environment policies and procedures, in particular that Branklyn’s propagation activities conform to acceptable standards of environmental protection, e.g. in the use of pesticides or peat free growing media, and in methods of refuse disposal.

Help ensure that all aspects of plant recording, are recorded onto the Trust’s Iris plant records database, and that plant labelling is routinely and efficiently processed.

Support the plant sales area by raising selected “Branklyn” stock and assisting with caring for plant sales stock.

Involvement in practical maintenance of garden areas to the required standards expected by the Trust and for the maximum safety and enjoyment by visitors.

Regularly supervising and working with volunteers and /or students to ensure they deliver required outputs at the appropriate standard, and gain benefit / satisfaction from their activities.

Assist with education and interpretation activities such as introductory talks and guided walks as required.

Be involved in planning, raising and preparing plants for external displays at local horticultural shows.

On occasion, contribute to the review and development of property action plans and operational workplans for the garden.

Foster positive relationships with local communities, promoting the work of the Trust, and actively seeking opportunities to increase Trust membership.

What we want you to be responsible for

Understanding the Trust’s corporate requirements and standards, supporting the Finance & Corporate Services Directorate to ensure it has the correct governance mechanisms in place to fulfil these, and report on these as required. Typical areas are, for example:

Management Support

Business Support to the CFCO, including performing all PA duties.

Travel, events, diary, correspondence and meetings management and communications

Improve the financial performance of the directorate by:

Supporting directorate budget holders in monitoring and controlling their budgets

Providing input into year-end processes, helping to identify and track accruals and prepayments

To provide induction/training/support on the use of the finance system

Assisting with documenting key work-processes, analysing their effectiveness, and supporting team-Leads with their continuous improvement.

Project Management Support

Provide administrative support to PMO and Project Management Group (cross F&CO directorate group)

Assist in development and maintaining of project management documentation and reports

Business Support Improvements and Effcienices

On behalf of and directed by CFCO, conduct concept development around business support initiatives

Identify, lead on, and embed, areas for savings through business process improvements and support delivery

Support development and facilitate the creation of ‘communities of interest’, cross functional teams and ad hoc working groups, promoting a One Trust culture

Compliance & Controls Management

Liaise with FCS teams to produce accurate, consistent reporting on all audit actions.

Ensure FCS compliance with mandatory training

Oversee FCS purchase order compliance – making sure internal controls are in place and procurement and budgetary guidance is followed

Co-ordination of new starter process with line managers on documentation compliance, equipment and induction needs

Monitor leavers to ensure removal from systems and payroll

Health & Safety, Environment Matters

Ensuring personal/delegated compliance with Trust requirements and initiatives relating to H&S, Environment

Stakeholder Management

Upholding high standards of relationship management and collaboration with internal stakeholders (senior management, trustees, technical experts, operational leaders and staff)

How we would like you to achieve this:

We want you to work in a way that is wholly consistent with our stated organisational values.

We want you to be customer-focused, supporting the team to always keep in mind how their activities impact on our colleagues across the Trust, but without losing the integrity and efficiency of processes.

We would like you to build particularly close relationships with the Technology Director, Finance Director, Data Protection Officer, Head of Project Management and Head of Procurement (the Directorate Heads) so that you can encourage and support cross-functional working.

We like to be kept informed so it is important to us that you keep good records relating to your activities, and be able to use this swiftly to produce meaningful management information that can inform our decision-making. You need to be entirely comfortable and confident with creating and delivering engaging reports, presentations, and activities for different internal audiences (from front-line staff to director/CEO/board level, as well as for external stakeholders).

You’ll be a daily user of (in particular) the Trust’s finance system, and of Microsoft products (including Sharepoint for collaborative file sharing).

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:

Undertaking practical maintenance of the garden (e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant propagation, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry;

Demonstrating: self-motivation, organisation, planning, prioritisation, good time management and attention to detail;

On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;

Undertaking other reasonable duties as may, from time to time, be required to ensure the smooth running of the property;

Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

Fostering positive relationships with local communities and organisations and promote the work of the Trust.

SCOPE OF JOB

People Management

Not a line manager but will, on occasion, supervise volunteers and staff under instructions from the Property Management Team.

Will work closely with other property colleagues, and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. other NTS gardens in South and West)

Will have regular (daily) interaction with members of the public and guests of all ages and abilities.

Finance Management

Not a budget-holder.

Tools/equipment

Will be a user of driven vehicles such as ride-on mowers and tractors;

Will be a frequent user of powered tools such as Blowers, mowers, strimmers, hedge-cutters;

Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Visitor Services

Welcoming and engaging visitors, enhancing their experience by providing information about Culzean, its geology, natural and cultural heritage, including strong messages around safety and respect for wildlife.

Encourage people to further contribute to caring for Culzean through donating or taking up membership of NTS.

Assist with practical countryside management including litter picks, beach cleans, maintenance and safety checks of visitor infrastructure (including play parks).

Lead and assist with events such as guided walks and talks as appropriate.

Nature conservation

Contribute to biological monitoring programmes.

Manage and collate biological information in a consistent manner compatible with Trust and national datasets.

Assist with the delivery of habitat restoration works within the Country Park including the management of woodland, grassland, heathland and freshwater habitats.

Learning

Lead & assist with educational sessions and other outreach activities on site or to the local community and to communities of interest, including for volunteers.

Marketing & Communications

Enthusiastically promote awareness and understanding of the role that NTS plays in protecting and caring for Culzean and wider work across Scotland.

Regularly update and contribute positive stories to NTS social media and other communication outlets relevant to Culzean.

Livestock Management

Will support the team with feeding and care of the property’s livestock; deer and llama.

Other responsibilities

Ensure that all activities undertaken are compliant with the Trust’s health and safety policies and procedures including the Safe System of Work, Visitor Safety in the Countryside, and environmental policy and practices, mindful of impacts on people and environment.

Contribute knowledge and experience to projects and management decisions within the NTS Plan for Nature.

Criminal records (Disclosure Scotland) checking and clearance essential for safeguarding of children/vulnerable adults. The role is one for which the duties/responsibilities/accountabilities of the role will require staff to become a member of the Protection of Vulnerable Groups (PVG) scheme.