Full Time

Visitor Services Supervisor – Weddings & Events

We are looking for an experienced and talented Functions and Events manager to join the team at our fantastic property, Fyvie Castle.

This is an exciting opportunity within the heritage industry and the ideal candidate must be passionate about our vision for the Future and what we do every day as a business: Bringing people together and giving them the greatest visitor experience.

Spread over various floors, Fyvie Castle boasts a range of private dining and entertainment space, as well as one of the most impressive interiors that oozes history and character and is an established premier venue for weddings, corporate events and functions.

PURPOSE OF THE ROLE

To further develop and drive hospitality in its corporate and commercial capacity whilst maintaining and enhancing access to all through educational and family events.

The Visitor Services Supervisor (Weddings & Events) at Fyvie Castle plays a pivotal role ensuring that the management objectives are translated into pragmatic actions by staff, and, with delegated responsibility for opening arrangements, functions and events, is the “face” of the Trust to visitors and corporate/private-hire clients. As such, they directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

The successful candidate will be expected to work long and unsociable hours on occasion to achieve tough financial objectives. They will be outgoing, assertive and approachable with a flair for innovative ideas.

KEY RESPONSIBILITIES:

• Planning and operational delivery:
o In conjunction with the Annual Operating Plan and the Operations Manager, create and deliver a strategy to achieve specific financial and reputational objectives.
o Continue to expand and develop the ongoing yearly event plan.
o Maintain and record all communications pertaining to all functions and events.
o Co-ordinating with all departments to ensure an efficient delivery of customer services during functions and events while supporting normal operations to ensure the smooth running of this site.
o Execute the functions and events in conjunction with licensing laws for Public Entertainment Licensing and Alcohol Licensing. This will also include evaluating and creating risk assessments and insurance documents.
o To act as Duty Manager on a shared basis, which will involve weekend and evening work.

• People management:
o Line manage one Visitor Services Assistant and coordinate events volunteers.
o Liaise with new and existing stakeholders and initiate partnerships to increase awareness of our heritage.
o Build relationships of trust for all clients from inception to delivery to provide exceptional customer service.
o Supervise services provided by third parties (e.g. suppliers, contractors, franchisees) such that they adhere to Trust policy and standards and ensures the safety of staff, volunteers, visitors and others.
o Deputise as Duty Manager and coordinate site teams to support normal and event operations.

• Direct management of the heritage:
o Ensure that access arrangements to the Castle (in particular) are coordinated with the Collections Care Assistant, and are consistent with the Trust’s policies and procedures for collections conservation and buildings repair and maintenance on the advice of its specialists.
o Ensure each and every event promotes the Trust’s Strategic Themes

• Business Management & Administration:
o Create and support others’ financial/commercial initiatives that ensure the property’s drive for sustainability.
o Ensure that the administration activities for visitor services at the property is carried out to Trust procedures, including: all relevant reporting relating to staff, visitors, health and safety and finances; and general correspondence/record-keeping etc. N.B. This will include cash-handling and banking activities.

• Health, Safety & Environmental (HS&E) Management:
o Demonstrate responsibility and accountability for H&S relating to visitor services and castle activities , embedding the Trust’s “Safe System of Work” and through active management of procedures (Risk Assessment, CoSHH, HACCP, RIDDOR, reporting), people (staff, volunteers, visitors), tools/equipment, and the site itself.
o Demonstrate responsibility and accountability that visitor services and castle working practices are in line with the Trust’s “Environmental Policy” and mindful of the Trust’s obligations to minimise the impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport.
• Event & Hospitality Management:
o Hands-on management and delivery of a diverse events schedule, leading from the front to set up events across the Fyvie Castle estate, including regular movement of event materials in various spaces in a historic interior.
o Develop and promote – in conjunction with the Operations Manager and the Visitor Services Supervisor – corporate/private-hire business, and a program of special events that demonstrate a “return on investment” to contribute to the property’s financial sustainability.
o Undertake direct and indirect interaction with corporate/private-hire clients, and those attending events; ensuring that their needs are anticipated and met as part of part of the property’s drive for excellence in customer care.
o Ensure that efficient arrangements are made for the property for events, and corporate/private hire.
o Coordinate, supervise, and personally participate in the staffing of corporate/private-hire functions and events, and with the advice and support of specialist/advisory staff and volunteers.

Brand Development Manager (On Trade) (Glasgow & West Scotland)

Are you passionate about Whisky and Gin? Do you have a knack for building premium-prestige brands within the On Trade? If so, we have an exciting opportunity for you!

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Setting the Scene

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable, and respected, family business’

We are Ian Macleod Distillers (IMD), a fourth-generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of our portfolio. Crafting Spirits With Passion, is what we do best… not only are we producers of exquisite brands, but we are also distributors and suppliers in B2B and B2C channels. We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm and solid business values, we are now expanding our B2C offering and continuing to invest in each of our brand homes as our brands continue to evolve and grow.

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Our Opportunity

As a Brand Development Manager, you will be at the forefront of our journey to manage and win premium-prestige Independent Free Trade accounts within the On Trade. Your main objective will be to drive the distribution growth of our Tier 1 portfolio, ensuring a balanced focus between whisky and gin. You will work closely with RTM & National Accounts RSMs and IFT BDEs to exceed individual KPIs and team budgets.

What you’ll be doing:

Managing approximately 150 accounts, including groups with fewer than 20 sites.
Taking full account management responsibility, including discretional investment for allocated accounts.
Collaborating with supply chain on forecasts using customer data analysis.
Building and implementing territory plans, providing feedback on market opportunities and risks.
Elevating Ian Macleod’s status as the go-to independent whisky distiller through team knowledge, range development, consumer/operator engagement, and advocacy.
Representing Ian Macleod Distillers across the trade, actively participating in events and networking opportunities.
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Who We Are Looking For:

Extensive knowledge of whisky, gin, and the premium/prestige spirits market.
Experience in growing brands within the premium & prestige On Trade.
Strong negotiation skills and commercial acumen.
Ability to develop long-term and effective customer relationships.
Passion for building performance and overcoming barriers.
On Trade network and trade/consumer advocacy.
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Why Join Us?

At Ian Macleod Distillers, we offer a collaborative and supportive work environment where your contributions are valued. You will have the opportunity to work with a passionate team and be part of a company that is dedicated to excellence and innovation. If you are driven, enthusiastic, and ready to make a significant impact, we would love to hear from you! At Ian Macleod Distillers, you’ll be ‘In Good Company’.

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Next steps…

If after reading through, this opportunity really excites you, then we would love to hear from you! To apply for this opportunity, click the apply now button to create your own recruitment account with us and submit your application and CV. Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for. This is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!

***No Agency Contact***

Proudly supporting the #OpenToWork movement.

Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

Distillery Operator (Rosebank)

Do you have a passion for whisky and a background in Distillery Production? If so, we’d love to hear from you…

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Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We are a fourth generation family owned and run spirits business and the proud owners of some of the world’s best loved brands including Glengoyne, Tamdhu, Rosebank, Smokehead and Edinburgh Gin. Please browse our websites and social channels and immerse yourself in our award-winning portfolio of brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Our Story…

In the heart of Falkirk, you’ll find something truly special and iconic… our Rosebank Distillery!..

For those who don’t know our story, let us entice you. Rosebank was revered by whisky connoisseurs the world over as the ‘King of the Lowlands’. A beautiful juxtaposition in one of the lightest, most floral Scotch whiskies ever, being distilled in Scotland’s heavy industry central belt. This contrast was reflected in the unique production technique of marrying worm tub condensers and triple distillation… resulting in light/full contrast in flavour, making the spirit produced, a category defining Lowland single malt Scotch whisky.

The early 1990s were a dark time for many in the industry as global whisky sales were in sharp decline. As a casualty of this era, Rosebank then sadly closed its doors in 1993.

Fast forward however to 2017… we acquired the site and brand, and wholeheartedly committed to breathe new life into the buildings and their surrounding community. Our mission was to revive and reawaken the distillery, but our interest also extended beyond its walls. We are delighted to support the regeneration agenda, bringing tourism and not to mention great whisky back to Falkirk!

The revival project that followed was ambitious and brought with it its own trial and tribulations which were to be expected on a project of this magnitude. However, through the efforts of everyone involved, in 2023, our Production team gained access to the distillery to finalise the commissioning activities and by summer 2023, after 30 years of closure, we were absolutely delighted to start distilling at Rosebank once again – a very special moment for us indeed!

With a process defined to honour the legacy of old Rosebank and almost two years of production under our belts, our new make spirit is maturing to perfection ensuring Rosebank lovers from across the globe can continue to enjoy Rosebank long into the future…

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Our Opportunity…

We are looking for an experienced Distillery Operator to join our established Rosebank Production team on a full-time, permanent basis.

If you share our passion for whisky and love for the industry, combined with being a professional with positive attitude and good work ethics, and a desire to work as part of our small (but perfectly formed!) production team, this could be the perfect opportunity for you!

As Distillery Operator you will report to the Assistant Production Manager and Distillery Manager and be responsible for ensuring we produce high quality liquid in the time honoured traditions of Rosebank.

Meeting production targets and maintaining the distillation process and equipment to maximise performance, ensuring full compliance with all legal requirements and company standards will all be key requirements of these roles. As a true ambassador of Rosebank you will represent our brand at all times and will occasionally be required to interact with visitors, customers and other external parties, such as contractors, who attend to the distillery.

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Who We Are Looking For…

For this role, we are ideally looking for candidates with previous experience in a similar role within the whisky and spirits industry. Candidates should have breadth and depth of both practical and theoretical technical experience. The successful candidate will be a strong team player, working collaboratively with their colleagues to achieve common goals, whilst also having the ability to work independently, using their own initiative and making suggestions to improve processes.

The role will also involve the administration of documentation and all internal communications and HR systems are fully self serve, therefore candidates must be computer literate and have experience using Excel and other technology and systems at work. An understanding of all statutory and company regulations relating to health, safety, HMRC and environmental issues is also desirable.

Rosebank is located in the heart of Falkirk. As this role will involve rotational shift working patterns and will require flexibility, it is a requirement for applicants to live within a reasonable commuting distance to the distillery and have regular access to their own transport. The hiring managers will discuss the shift pattern with those who are invited to interview. Candidates must also be 18 or over due to the nature of our roles and industry.

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Next steps…

So… if you feel you have all the skills and experiences that we are looking for, combined with a positive attitude and passion for Rosebank, then we would love to hear from you!

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – this is your opportunity to make yourself stand out from the crowd!

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

Visitor Services Assistant – Housekeeping

JOB PURPOSE
The main purpose of this role is to clean and maintain standards in the holiday accommodation situated at Brodick Castle. The post holder will provide an efficient, reliable service and high standards in housekeeping based on the needs of the property. Areas will also include but are not limited to; holiday accommodation, visitor restrooms, café’ and castle, ensuring that these areas are cleaned and maintained to the highest standards, to make the property the best possible place to visit and work.
Occasional evening work may be required as well as supporting other departments on site depending on operational need at the time.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The post holder is responsible for always providing a consistently high standard for visitor care which includes a wide variety of housekeeping duties in connection with the well-being and care of the property. Besides the focus on the area housekeeping the role supports other areas such as admissions, catering, retail, functions and events etc. in response to the needs to the business.

• Changeovers in the holiday accommodations.
• General cleaning of surfaces (e.g. windowsills, skirting boards and doors) and the vacuuming/cleaning of floors as appropriate and cleaning of the public areas, offices, meeting room, retail, café areas, public and staff toilets and entrances to the Museum and other areas as required.
• General maintenance, include things like replacing bulbs, function and event set ups, small DIY repairs.
• Contribute to major deep cleaning tasks during certain periods of the years.
• Empty and clean bins and remove waste to designated area, including the separation of waste, i.e. recycling, and any other duties which are in line with our green policies.
• To use cleaning materials appropriately, as instructed and economically; to inform Line Manager when stocks are low.
• To ensure that tools and equipment are in good working order, reporting any faults to Line Manager.
• Reporting losses/breakages, wear and tear and repairs required immediately to your line manager.
• Wearing correct uniform, name badges, or PPE as required.
• Follow Trust policy regarding Health and Safety, Environmental Sustainability, and Collections Care;
• Report to Line Manager any defects seen which are likely to affect public experience and security.
• Only use approved cleaning materials and in accordance with manufacturers printed instructions and COSHH regulations. Chemicals should never be mixed with other chemicals.
• Ensure Safe Systems of Work and guidelines are implemented effectively within the role.
• The postholder is required to attend the Trust’s training programs to maintain and improve on their technical skills.
• Deliver excellent customer care (internal and external) to foster a friendly and inviting atmosphere for visitors, staff and volunteers.
• Working in harmony with other departments; visitor services, events, gardening, maintenance and site repair employees/contractors.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Conservation Technician – Paper

Full-time and Fixed Term for 9 months (maternity cover)
Start date end of June 2025
Salary £28,707 – £29,961 per annum (pay award pending)
Plus generous benefits package
On-site About the role

A rare and exciting opportunity has arisen for an experienced Conservation Technician to assist with the delivery of our paper conservation programme. You’ll enjoy this role if you like creative problem solving, using your experience with mounting and framing, as well as utilising your excellent communication skills.

Working as part of a dedicated and talented team, your main focus will be to devise and implement systems to ensure that the National Galleries of Scotland collections, and those works on loan to us, are displayed, stored and transported in a safe and appropriate manner. 

You’ll prepare art works upon acquisition, or for the public, loans and collections care programmes. Delivering technical paper conservation work, you’ll follow standard methodologies as appropriate but also find innovative solutions where necessary. You will also develop your paper conservation hand skills. You will be accustomed to monitoring progress against agreed targets and knowledge sharing.

Your day-to-day responsibilities will include:

– Designing and cutting mounts and securing objects within them.
– Removing objects from, and putting objects into, frames.  
– Making cradles and supports for display case objects.
– Upgrading primary housing and creating packing systems as necessary. 
– Making new standard frames and liaising with colleagues to organise the manufacture of complex frames.
– Improving and upgrading internal frame packaging for existing frames.

The difference you’ll make

Working closely with the Senior Conservation Technician and the wider team your responsibilities will include: 
– Assisting with the public programme, loans or for collections care projects.
– Organising the movement of paper-based objects in and out of the Conservation Department, ensuring that location records are maintained.
– Ensuring that objects in the paper conservation studio are safe and secure, and that the studio is tidy and well organised.
– Liaising with the Paper Conservators and the Digitisation team to organise the photography of objects as required. 
– Monitoring the progress of work so that any potential failure to meet deadlines can be identified and addressed, and therefore collections care work can be programmed in when capacity permits. 
– Maintaining conservation equipment and ensuring the appropriate levels of conservation materials are available. 
– Undertaking courier duties for NGS as agreed and required. 
– Providing specialist advice and training for colleagues throughout the organisation. 
– Ensuring that any contractors have the resources they need for their work.
– Assisting with the supervision of interns, placement students and volunteers. 
– Publicising and promoting the activity of the paper conservation and of the Conservation Department as a whole, both internally and externally, by giving talks, tours, and presentations and writing content for traditional publications and social media.  
– Complying with our guidelines on health and safety as well as contributing to the development of good health and safety practices.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience: 

– Experience in the safe handling and movement of works of art within a museum/gallery environment. 
– Proven experience in handling archival items and frames; producing high quality mounts; framing artworks along with working with and maintaining paper conservation technician equipment. 
– Awareness of conservation issues including ethical considerations. 
– Demonstrable analytical and problem-solving skills where standard methods are not appropriate. 
– Very strong written and verbal communication skills with the ability to produce clear and accurate documentation and communicate effectively with both internal and external contacts. 
– Ability to organise, meet deadlines and prioritise work.   
– Willingness to continually develop technical skills with regard to new methods and techniques in conservation and the cultural heritage sector and actively engaging in CPD. 
– Ability to work effectively as part of a team, with a proactive approach to sharing information with colleagues. 
– Proficient IT skills, including Word, Excel and PowerPoint.
– Experience of following health and safety practices in the workplace. 

It would also be great if you have:

– Experience of working in a museum or gallery with knowledge and appreciation of art, particularly in relation to artists’ techniques. 
– Proficiency in using a collections management database. 
– Experience in completing risk assessments and method statements. 
– Familiarity with the operation of a mount-cutting machine as well as experience of constructing simple frames.
– Experience of devising and creating display solutions for a variety of paper objects. 
– A Conservation Technician Qualification or Diploma. 
– Driving licence. 

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Tuesday, 15 April 2025.

Stores Person

The role

To assist in the provision of stores section services to the Living Collection Department at Edinburgh Zoo in line with agreed procedures and quality standards and in support of RZSS’ vision and mission.

Full time, 8 week fixed term role where the working hours are 37.5 hours per week and weekend working will be required.

Some of the things you’ll do:

Ensures food supply comes into the zoo and is delivered to the animal areas each day as a priority.
Assists in the control of stock levels, including annual and other regular stock takes.
Maintains stock control records and other stock control activities in line with agreed procedures and standards.
Issues and transports goods around the park to meet the requirements of the relevant animal sections daily.
Collects agreed goods, supplies and samples from sections around the park, as well as suppliers, before delivering as required.
Maintains the safe and clean condition of the stores section and vehicles and reports all items requiring maintenance as set out in the relevant procedures.

What we’re looking for:

Educated to standard grade level or equivalent qualifications
Basic knowledge and understanding of stock control systems
Full UK driving licence
Accuracy and attention to detail in record-keeping

What you’ll get in return:

Starting salary £23,400 per annum
37.5hr working week?
34 days annual leave (pro rata)
Discount in both retail/catering

If you are a current employee of RZSS (this includes seasonal staff who are currently undertaking work for us).? Please discuss with your current line manager prior to submitting your application.

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Candidates are therefore encouraged to apply as soon as possible.

Please see the role profile for further information on what the role involves and essential/ desirable criteria

Gardener

JOB PURPOSE
To assist and support the property and gardens team in the conservation, care, and presentation of the property’s market garden, designed landscape and estate, ensuring that all areas are maintained to the highest standards and to the enjoyment of all visitors and supporters, whether through delegation to other staff/volunteers, or personal work. The market garden is managed, maintained, and developed to provide produce to sell on site, and for use in the café, contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters. Newhailes is an 84-acre designed landscape and pleasure grounds consisting of woodland, water gardens, follies, farmland, children’s playpark, and a market garden.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Assisting with horticultural duties to deliver the optimum aesthetic standards expected with the safety and enjoyment of all who use the site paramount. Activities include:
 Grass Cutting, strimming, hedge-cutting and the raking up or collection afterwards.
 Cutting of lawn edges.
 Hand weeding of borders.
 Pruning wall plants, those in borders and elsewhere.
 Planting out (under direction of Head Gardener).
 Application of mulches.
 Seed sowing and propagation.

Assisting with general property maintenance. Activities include:
 Litter picking.
 Maintaining paths.
 Use of bonfire to dispose of unhealthy plant material.

Assisting as required with the general enjoyment of the gardens and wider estate by:
 Responding to general visitor enquiries.
 Answering basic horticultural enquiries from visitors.
 Assisting at events held at the property and within the cluster.

Ensuring compliance with The Trust’s Health, Safety and Environmental policies and procedures to ensure safety of staff, volunteers and visitors and where practicable, sustainable horticulture.
Working with volunteers to ensure they deliver required outcomes to the appropriate standard, and ensure they benefit from their volunteering.

Chief Executive Officer

An exciting and challenging opportunity has arisen to join Live Borders as our Chief Executive Officer to transform the organisation into a vibrant, sustainable and award-winning charitable trust.

We are working with our valued recruitment partner Aspen People on this search and for a confidential discussion please get in touch with Catriona Mackie or David Currie at Aspen People on 0141 212 7555.

Assistant Venue Manager

Contract Type: Permanent
Grade: FC6
Salary: £29,508.69 – £32,437.03 per annum
Hours: 36 hours per week, including evening and weekends on a rota basis
Location: Lochgelly Centre
Job Reference: ON000556

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses, so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Lochgelly Centre. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Lochgelly Centre including the theatre, library and café, and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations Management Team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

This is a full-time post, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working.

You can view the full job description and person spec on our current vacancies page on our website.

About You
You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service ideally within a theatre, hospitality or customer facing venue. You’ll enjoy engaging with community and stakeholders to ensure Lochgelly Centre is a relevant and welcoming venue. You will have strong IT skills along with an understanding of Health & Safety in the workplace.

How to Apply
If you would like to find out more information about this role before applying, please contact Debbie Kelly, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete an application form and equal opportunities form and return this to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is 9am on Thursday 10th April 2025.

Interviews will take place week commencing 28th April at Lochgelly Centre.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Visitor Services Supervisor – Retail

PURPOSE OF THE ROLE

Culloden Battlefield is an iconic historic site within the heritage and tourism sectors enjoying a high national and international reputation as shown by the 80% of visitors who visit the site from overseas. Culloden Battlefield & Visitor Centre, which has museum accreditation status, houses an important historic collection.

As a member of the Retail team you are on the front line delivering the income that allows the National Trust for Scotland to look after Culloden Battlefield. Your role will provide world-class welcome/customer service; ensuring the shop is presented to the highest possible standard both in terms of product display and amazing visitor welcome and experience.

Your usual place of work will be Culloden Battlefield Visitor Centre; however, you may occasionally be required to work at our other properties, Abertarff House and Hugh Miller’s, which sit within the Culloden Cluster.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

In this role the post holder will assist to deliver high quality welcome/visitor experience at Culloden Battlefield (including but not limited to):

• Undertake the induction/ongoing training of staff on all front-of-house procedures, welcoming/customer care and stock management (delivery processing etc.);
• The correct utilization of the Trust EPOS and Midas Systems.
• Cash handling/reconciliation experience.
• To ensure that the department adheres to cash security procedures in line with the Trust policy and to assume responsibility for cash handling procedures within the department.
• To support VSM-Retail in creative merchandising of shop displays.
• A passion for product and best in class product knowledge.
• Supporting the VSM-Retail with all aspects of stock management: stock take, deliveries, and dealing with delivery discrepancies.
• Deputising for the VSM-Retail in their absence as required.
• Delivering an excellent level of welcome/customer service and inspiring team members to adhere to world-class welcome/customer service standards.
• Being a leader within the team and taking a proactive approach to problems.
• Undertaking Duty Management cover as part of a rota along with regular weekend working. Taking responsibility for opening and closing and security of buildings as well as implementing emergency procedures when required;
• Adhering to the sale of alcohol legislation.

Regius Keeper

We are delighted to announce that our search has begun for the next Regius Keeper (CEO) of the Royal Botanic Garden Edinburgh.

An exceptional leader is sought for the role which will shape our organisation for the years to come as we build a positive future for plants, people and the planet.

The Royal Botanic Garden is a leading botanic garden and global centre for biodiversity science, horticulture and education. Dating back over 350 years, we conserve one of the world’s richest botanical collections at our four Gardens: Edinburgh; Benmore; Dawyck and Logan.

We are forward-thinking and innovative, pushing the boundaries of scientific knowledge to find and apply solutions to the biodiversity crisis and climate emergency in Scotland and beyond. We engage nationally and internationally, empowering individuals, communities and partners to protect our botanic world.

The successful applicant will demonstrate visionary leadership, innovation and strategic thinking along with commercial acumen, a collaborative approach and a real passion for the world of plants.

Simon Milne, the current and 16th Regius Keeper, is preparing to retire at the end of 2025. During his tenure, he has transformed the Royal Botanic Garden Edinburgh increasing external collaborations, our profile and investment to leverage impact on a global scale.

We are now seeking a talented leader who will become the 17th Regius Keeper of the organisation. We are a committed to inclusion across our organisation and to creating diversity at a senior level.

If you think that you could be the 17th Regius Keeper of the Royal Botanic Garden Edinburgh, please visit our website to download the candidate pack and find out how to apply for this prestigious and incredibly rare role.

Security Officer

It’s knowing you’re protecting the community that surrounds you.

It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.

As The King’s official residence in Scotland, The Palace of Holyroodhouse welcomes thousands of visitors from around the World, as well as hosting a calendar of Royal events.

Joining our team of Security Officers, you’ll help to maintain a safe and secure environment throughout The Palace and grounds. This will include:

As a visible and welcoming presence, you’ll support access control for employees, guests, contractors and the visiting public.

Working in the control room, you’ll monitor security and fire equipment and issue keys.

You will administer the access control system used at the various gates.
Responsible for perimeter and building security, you’ll conduct patrols and respond to incidents.

Helping to maintain a safe environment, you’ll monitor automatic fire detection systems, and test/check fire safety equipment, as well as acting as first-response in the event of a fire or security alert.

The role will involve working outside during routine patrols of the estate, and occasionally at height or in confined spaces. You’ll normally work two twelve-hour day shifts between 0700-1900, and two twelve-hour night shifts between 1900-0700, followed by four days off.

Essential Criteria

Previous experience working in a similar role in the military, police or security sectors is required, but it’s your team-focused approach that will make the real difference.
You’ll be confident in the event of a security or fire related incident, able to apply your knowledge and judgement to respond effectively and make decisions.
Interpersonal skills are important too, because you’ll be working closely with a wide range of people, including employees and visitors.
Above all, you’ll have initiative and the ability to learn new systems, essential qualities that will enable you to deliver to the highest standards every day.
Benefits
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.

We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.

Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

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