Part Time

Governors (Trustees)

Vacancies for Governors (Trustees)
The Library of Innerpeffray is a very special place at the heart of Strathearn, Perthshire. Scotland’s first public lending library, Innerpeffray has welcomed visitors for over 340 years. Today, it is a historic library, museum, and an award winning tourist attraction.
The Library is looking for individuals to join our active Board of Governors (Trustees) working to develop the Library’s role locally and nationally.
Whilst an interest and enthusiasm for the work of the Library is essential, we specifically welcome applications from those who can help us extend our skills in education and learning, IT, historic buildings and horticulture, or fundraising and philanthropy.
The Library of Innerpeffray is a Scottish Charity SC013843

Guide (Seasonal)

Easter bank holidays then July to August 2024

We are looking for professional and motivated individuals to represent one of Dumfries & Galloway’s finest tourist destinations during the 2024 season.

Working as a Guide, you will be enthusiastic with a keen interest in Scottish history and ideally a good understanding of art. You must have exceptional standards of customer service and communication skills, and an ability to talk to groups of all ages. Your role will be hosting Castle tours and assisting in the day-to-day operations of this unique tourist attraction. If you have a positive attitude and great people skills, we want to hear from you!

• Are you confident and enthusiastic in leading groups?
• Can you demonstrate a flexible approach to work?
• Are you skilled in communicating with the public and passionate about Scottish history?

Hours and shifts will vary and will include weekends. As Drumlanrig Castle is not accessible by public transport, access to your own transport is essential.

Interested? Please apply by emailing a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 9 February 2024.

Please view our privacy policy at https://blht.org/privacy/

The Buccleuch Living Heritage Trust Registered Charity No.SC014915. Registered in Scotland Company No.SC377083.
Registered Office 1 Rutland Court, Edinburgh, EH3 8EY.

Catering Team Leader (Seasonal)

19 February to 31 October 2024

We are looking for a professional and experienced cook to assist our Catering Supervisor in leading our catering team during the 2024 season.

As well as carrying out food preparation and baking, you will help with stock management, place orders, carry out supervisory tasks to support the catering team and ensure that high standards are maintained in our cabin and tearoom. You will assist with day to day customer facing operations such as serving and making coffee. If you have a passion for providing outstanding hospitality, then we want to hear from you!

• Can you demonstrate excellent customer service skills?
• Do you have a flexible approach to work and a ‘can do’ attitude?
• Are you a team player with the ability to communicate effectively with a wide range of people?

Hours and shifts will vary, but is expected to be a minimum of 16 hours per week, and will include weekends. As Drumlanrig Castle is not accessible by public transport, access to your own transport is essential.

Interested? Please apply by emailing a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 23 January.

Please view our privacy policy at https://www.buccleuch.com/privacy-cookies/

Accountant (Maternity Cover)

Role: Accountant
Location: The Glenturret Distillery (Crieff) / Hybrid
Hours: Part-Time – 28 hours per week
Contract type: 12 month fixed term (maternity cover)

The Glenturret Distillery, Scotland’s Oldest Working Distillery, owned in partnership with Lalique, one of the world’s truly great luxury brands and based in an incredibly beautiful location.
This is a unique luxury Scottish brand, with the hospitality business comprising of the One MICHELIN Star Lalique Restaurant, a busy tourist attraction and Aberturret Estate House. We are a forward-thinking, fast-growing business with ambitious expansion and global business growth plans.

The role of the Accountant is to maintain accurate financial records and work with other departments to meet financial objectives, and meet all deliverables in a timely manner.

You will report to the Financial Controller and will be required to effectively coordinate all aspects of month end reporting, including reconciliations and financial statement analytical review. You will be responsible for review of gross margins across all departments in the business, and work with stakeholders to understand their impact on the overall company financials.

We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves. And we pride ourselves to be a vibrant work environment welcoming and attracting a diverse range of people.

About you:
The position requires strong organisational and communication skills, and a hard working and highly motivated individual.

You have previous work experience in an accountancy-based role, working with a team to meet monthly, quarterly and yearly deliverables. The ideal candidate will have obtained their AAT Diploma/Graduate Degree in a related field. The role is also suitable for a part-qualified or newly qualified chartered accountant looking for their first role in industry.

You’re passionate about your work and have a key eye for detail. You will have the confidence to analyse financial information independently and challenge any issues with your team.

What is on offer for you:
• Fantastic career and development prospect
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique,
The Glenturret Café, and The Lalique Restaurant
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.
A full job description is available on request.
Closing date for applications is Monday 22nd January 2024.

Mercat Tours Storyteller Tour Guide

New Year, New Job – Join our Mercat Team!

Share your passion for Scotlands past; story by story, step by step.

Your Skills and Strengths;

– Passion for history, culture and Edinburgh!
– Excellent communication skills
– Friendly, energetic and helpful
– Responsible, reliable and trustworthy
– Thrives working in a team
– Adaptable and resourceful
– Passion for high quality product and visitor experience
– Commitment to be the best you can be
– Sense of humour!

Benefits;

Your personal development and training are core to your time with Mercat

– £15.03 pr/hr – REAL Living Wage + for all
– Permanent, secure contracts – no fixed term or ‘zero hour’
– Guaranteed annualised pay
– Flexible working incl WFH and jobshare options
– Fair Work Employer
– Home Office Sponsorship License for Skilled Worker Visa applicants
– Personal development and training plan
– Access to Bike to Work scheme
– Access to ASVA card
– Interest free loans on travel e.g. annual bus pass
– Trained Mental Health First Aiders onsite
– Employee Assistance Programme with 24/7 confidential support for you and your families
– Income Protection Insurance Cover
– Three Team Action Groups to shape company direction and – activity – Wellbeing, Development and Green
– Use of company holiday home in Birnam, Perthshire
– Annual profit-share bonus

A Warm Welcome for Everyone
Mercat Tours promises to provide valued Living Wage jobs and make diversity, equity, and inclusion part of everything we do – from the team we nurture, the visitors we welcome and history we share.

Were responsible for all the choices we make – how we run our business, spend our money and mindful that our team is representative of our visitors. We want to create a sense of belonging for everyone at Mercat and will keep working hard to review and achieve this. Thank you for wanting to be a part of our community.

Purpose and Role;
– Give history a damn good telling
– Deliver authentic, high quality walking tours for our visitors, helping to create memorable moments
– Represent Mercat Tours and our city in a positive, professional manner
– Responsible for visitor safety and security
– Work as a positive, supportive member of our great team
– Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team

Details;
– Permanent role
– Part-time, flexible hours
– Guaranteed hours, approx 15-20hr pr wk
– Shifts vary in length from 2 to 7hrs per day
– Working hours 9am – 10pm
– Working week Monday to Sunday
– 3 month probationary period
– We are a Living Wage employer

Audition Process

We want you to feel comfy, confident and at your best when we meet. Get in touch to help us understand how we can meet your needs and give you a warm welcome.

Stage 1: Successful applicants will be called by for an initial ‘meet the team’ chat by phone
Stage 2: Invitation to an interview and audition where you’ll be asked to tell a story, provided in advance
Stage 3: Successful interviewees will be called for a second audition and storytelling workshop (approximate duration 2.5 hours) date to be confirmed after audition stage.
Stage 4: Successful candidates will be offered a permanent contract with a three-month probationary period. You will receive our award-winning, accredited training to deliver our 5 star visitor experience.

Areas covered in training;
– Initial induction sessions to teach and develop guiding skills
– Storytelling practice with fellow trainees; peer to peer and online
– As skills progress, trainees share tours for the public supported by experienced Storytellers
– Full H&S, fire and first aid procedures

Tour Guide (Walking Tours)

Share your knowledge and pride for Edinburgh, the city we love!

If you are a travel enthusiast, a history buff and you enjoy meeting people from around the world, consider joining All-Star Guides as our tour guide.

Who we are
All-Star Guides was established in March 2020 (we know, great timing!)

We offer private and group walking tours of Edinburgh, combining historic accuracy and dramatic delivery. We don’t believe in jump scares, we don’t wear costumes, and we don’t offer ghost tours. Instead, we tell people how ghost stories are born.

As our guide, you will receive full and paid training, and we will work together to ensure you can make our tour your own, adding your own spin and personality to the delivery.

What we are looking for
We are looking for outgoing, enthusiastic and engaging individuals, who love meeting people and show them around Edinburgh.
You will have a good knowledge of Edinburgh’s and Scotland’s history and you will be sharing it with groups of up to 30 people. You will be talking about the history, culture and heritage of the city and you will be fully trained to provide a memorable experience that our visitors will carry with them forever.
You will be following an established itinerary with punctuality, but will not hesitate to make changes where necessary.
You will offer relevant suggestions to travellers on restaurants, souvenirs, shopping and more.
You will be open-minded and flexible to all things that come your way.

Essential Skills
Fluency in English
Excellent customer service and interpersonal skills
Ability to work under pressure, in loud streets when surrounded by large groups of people
Prior tour management and/or group-leading experience
Flexible to work evenings, weekends and holidays as required
Ability to walk and speak for extended duration of time
Punctual, responsible and customer-oriented mindset
Any extra languages will be a plus

Additional Benefits
Full and paid Guide training
ASVA passes
Flexible schedule
Tips
Job Type: Freelance

Application deadline: 19/01/2024
Reference ID: Tour Guide Vacancy

Lalique Boutique Assistant

Founded over a century ago, in 1888, Lalique has endured as the ultimate symbol of French luxury.

We are looking for a dynamic, customer focused Boutique Assistant to join our team at the Lalique Boutique, the only one of its kind in Scotland.

The Lalique Boutique is located at The Glenturret Distillery, Scotland’s Oldest Working Distillery, owned in partnership with Lalique, one of the world’s truly great luxury brands and based in an incredibly beautiful location. This is a unique luxury Scottish brand, with the hospitality business comprising of the One MICHELIN Star Lalique Restaurant, a busy tourist attraction and Aberturret Estate House.

We are a forward-thinking, fast-growing business with ambitious expansion and global business growth plans.

In this role you will be working:
3 days out of 7, including weekends.

You will report to the Boutique Specialist and will be responsible to promote and sell the Lalique brand, deliver industry leading customer service whilst handling sales and cash. The ability to work together as a team and possessing exemplary communication skills are imperative.

Regardless of previous exclusive boutique sales experience, if you’re eager to bring on board your communication skills, flexibility and proactivity, we want to hear from you!
We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves.

About you:
The position requires excellent organisational and communication skills, and a friendly and accommodating attitude.
You are highly motivated, enthusiastic and energetic and have exceptional customer service skills and a keen eye for attention to detail.
You are able to interact well with a range of different people and are a keen team player who enjoys working with and supporting others, whilst equally comfortable working on your own.
You’re passionate about Lalique and possess the confidence to engage with customers, communicating features and benefits of merchandise whilst applying suggestive selling techniques to appeal to the customer’s needs and ultimately generate sales.

What is on offer for you!
• Fantastic career and development prospects.
• 37 days holiday per year (Pro rata).
• Double matched workplace pension.
• Death in service assurance.
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique,
The Glenturret Café, and The Lalique Restaurant.
• Retail Commission Scheme.
• Free onsite parking.
• Cycle to work scheme.
• Discount on gym membership.
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink.
• Access to an employee assistance programme.
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA).

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.

A full job description is available on request.

Closing date for applications is Friday 12th January 2024.

Weekend Retail Assistant

Restoration Yard is a gorgeous store, food hall, restaurant, and wellbeing space in the stable yard area of Dalkeith Country Park, a beautiful 1,000-acre space owned by the Duke of Buccleuch.

Working at weekends, you will help us to achieve outstanding service that exceeds our customers’ expectations. Our unique offering is a treasure trove of food, drink, womenswear, menswear, kids’ toys, quirky gifts, books….and much more. If you are energetic, welcoming, and confident, we want to hear from you!

Working hours will be 11am to 4pm on Saturday each week (additional hours may be available to cover holiday and busier periods).

• Will you thrive in a vibrant customer focused environment?
• Can you demonstrate excellent communication and team working skills?
• Do you have a ‘can do’ attitude and flexible approach to work?

While retail experience would be useful, it is more important that you have a positive attitude and are great with people.

Interested? Please email a copy of your CV and covering letter to our recruitment team at recruitment@buccleuch.com.

The closing date for applications is 12 January.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

Storyteller

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh’s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh’s only preserved 17th-century street.

An opportunity has arisen to contribute to the further success of this attraction and we require a Storyteller to join our team. Through our exceptional, bespoke training program you will have the skills to deliver memorable and enjoyable guided tours, deliver exceptional guest engagement across the attraction and work as a team to provide guests with a friendly welcome.

Using a mix of expert knowledge and humour you would be hosting, creating and delivering a memorable experience for every guest. You should have experience of performing to and engaging with an audience, working with the public and proficient use of till systems.

We are looking for team members with sparkle and passion, that are genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

We are passionate about our attraction and are looking for the right people to help us drive our business forward in a competitive marketplace. In return, we offer:
• Flexible working options with a variety of shifts patterns
• Mental health first aiders on site as well as access to 24/7 Employee assistance program
• Free breakfast club
• Wellness committee – monthly wellness events for team
• Continued training for personal development
• ASVA passes
• Matching the Real Living Wage Foundation
• Discounts in retail and café offering
• Plus more…

Contract: 8 – 24 hours per week available. Fixed Term (January 2024 -September 2024) Contract. Weekends & Bank Holidays included. You must be available at weekends, early mornings, late nights and bank holidays

Salary: Starting rate of £11.44 per hour which can increase to £12.00 per hour following training completion.

A full Job Description can be downloaded from our website.

If you wish to apply we ask that along with your CV and cover letter please include a 30 second video telling us about yourself and why you want to work with us.

If you do not hear from us within 2 weeks of the closing date, then unfortunately, on this occasion, you will not have been selected for an interview – but we wish you well in your future career.

The closing date for this post is 14th of January 2024.

Retail Assistant

January – March 2024
Fixed term, Part-time (16 hours)
Salary £22,957 per annum pro rata
Plus generous benefits package

About the role

Every day we create connections with our visitors and our colleagues. From world class art and sculpture trails to relaxing cafes, stylish shops, and a varied events programme, our four amazing Galleries based in the heart of Edinburgh have plenty to inspire people.

If you have proven Retail or customer service experience, we want to hear from you. You must be passionate about providing the best possible experience every time you engage with our visitors. You’ll be outgoing and enjoy making our visitors feel welcome.

The difference you’ll make

In all that you do, you’ll support the Retail Team by providing excellent direct customer services. Reporting to the Shop Manager your responsibilities will include:

Working flexibly undertaking a range of tasks including providing customer information, counter sales, cash taking and till operations, ensuring high standards of customer service in keeping with our standards, aims, and objectives.

Developing and maintaining a thorough knowledge of all products to be able to identify features and benefits and introduce appropriate linked sales.

Contributing to the achievement of sales targets by proactively promoting our shop products and/or tickets.

Ensuring the security of our cash, stock, equipment, and property within the shop/ticketing area.

Maintaining the standards of merchandising, display and housekeeping required.

Carrying out ticketing and/or shop administration procedures and activities including maintaining records of stock transfers and adjustments, banking procedures, purchase order procedures, stock records and cashing up tills.

Receiving, checking, and pricing deliveries, ensuring that stock is well maintained and securely stored.

Assisting the Shop Manager and/or Supervisor to improve customer service, selling and retailing standards and shop performance generally through providing customer feedback and contributing ideas to improve the performance and smooth running of the shop.

Checking tickets upon entry to the exhibition to ensure the ticket is valid and assisting visitors as necessary.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

Proven experience of working within a retail or customer services environment.

Knowledge of visual merchandising.

Previous cash handling experience.

Ability to deal positively and effectively with customer enquiries.

Good interpersonal / communication skills and a helpful manner.

Experience of using administrative procedures relevant to a shop environment.

Good numeracy skills with high standards of accuracy and attention to detail.

Ability to plan and prioritise tasks.

Desirable

Knowledge and appreciation of art

Flexible approach to the job

Gaelic /Foreign language or BSL skills

Please apply directly via our careers portal.

The closing date for completed applications is 12 noon on Wednesday, 3 January 2024.

Visitor Services Assistant

JOB PURPOSE
This is an exciting and varied role at Glenfinnan Monument and Visitor Centre.

You’ll help us welcome visitors from across the globe and ensure they have an enjoyable, memorable experience here, from the moment they arrive to the moment they leave. Through warm, engaging, informative interactions, you’ll help share stories about this amazing place and build support and understanding for the National Trust for Scotland.

Based in either our busy shop or one of two catering outlets, you’ll help generate the income that enables our charity to care for this world-renowned historic site, by serving customers and promoting the benefits of NTS membership. Your role is vital to ensure this popular destination operates smoothly and safely.

Visitor Services Assistant

This is an exciting and varied role at Glencoe Visitor Centre in Glencoe National Nature Reserve.

Based in either our busy shop or Highland Coo Café, you’ll help generate the income that enables our charity to care for this world-renowned mountain landscape, by serving customers and promoting the benefits of NTS membership. Your role is vital to ensure this popular destination operates smoothly and safely.

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Governors (Trustees)

Guide (Seasonal)

Catering Team Leader (Seasonal)

Accountant (Maternity Cover)

Mercat Tours Storyteller Tour Guide

Tour Guide (Walking Tours)

Lalique Boutique Assistant

Weekend Retail Assistant

Storyteller

Retail Assistant

Visitor Services Assistant

Visitor Services Assistant

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