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Seasonal

Christmas Elf

Join Santa’s Team as a Christmas Elf at Drumlanrig Castle!

Here at Drumlanrig Castle we’re gearing up for a magical Christmas, with a range of festive activities and events planned for our visitors.

We’re looking for enthusiastic and positive individuals to give a festive welcome to visitors at our enchanting Christmas Grotto in the stunning grounds of Drumlanrig Castle. As one of Santa’s trusted helpers, you will guide children and parents to Santa’s Grotto, monitor bookings, and make sure Santa has everything he needs – like children’s names and presents – to keep things running smoothly.

This opportunity would suit someone with an approachable, fun and warm personality, who is confident engaging with children and adults alike. No experience is required, although some customer-facing or childcare experience would be a bonus.

This is a seasonal role working Friday to Sunday from 5th to 21st December, 9am to 5pm each day.

Interested? To apply, please send your CV and a covering letter to our recruitment team at recruitment@buccleuch.com.

The closing date for applications is 6 November.

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Events Assistant (Seasonal)

About us

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved.

Edinburgh Zoo and Highland Wildlife Park are our gateways to the natural world through which people can experience nature.

Join us this winter as an Events Assistant at Edinburgh Zoo!

The role predominantly supports the delivery of Edinburgh Zoo’s Giant Lanterns event launching in November 2025 – February 2026.
This is an outdoor post, paying £12.24 per hour, with variable hours available at evenings and weekends.

How you you’ll contribute to our mission:

In this role you will provide a first-class customer service to visitors attending Edinburgh Zoo’s Events and experiences providing information and assistance to visitors and ensuring that the events and experiences are taking place in an environment that is engaging and well maintained.

Some of the things you’ll do:

Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful attitude to all visitors at all times.
Act as a point of contact for visitors at the event and escalate any feedback to the Event duty manager
Ensure the event area is maintained to the highest standard and all areas are clean and clear.
Respond to unexpected situations in a professional manner and seek advice and support from line manager when required.
Occasionally provide assistance in other operational areas (wider events and experiences at the zoo)
Building on previous experience share ideas and suggestions to increase revenue and minimise impact on the environment.
Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements.

What we’re looking for:

Good achievement in standard grades (or equivalent), including English and Mathematics.
Accurate numerical reasoning and attention to detail
Engaging customers empathetically to link or upsell our products.
Providing first-class customer care and service, including dealing with customer queries.
Previous use of electronic cash till.
Experience of providing first-class customer care and service, including dealing with customer queries.
Previous work in a range of visitor experience activities

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and Basic Disclosure check

The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.

Please see the role profiles for further information on what the role involves and essential/desirable criteria.

Interviews expected to be held: Thursday 30 October 2025

Destination Associate – Boat Skippers

Scottish Canals is looking for Destination Associate – Boat Skippers to join our friendly team at The Falkirk Wheel!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us.

If you’re interested in boating and working at one of Scotland’s top visitor attractions, then this could be the perfect opportunity for you. The boat crew are front line customer service staff, welcoming visitors and leading them through The Falkirk Wheel boat trip experience.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences.

Full uniform and training will be provided.

Key Duties Include:

Ensuring compliance with the requirements of the Maritime & Coastguard Agency for the operation of the vessels and also for the maintenance of their Boat Master Licence
Being aware of, and adhering to, the contents of the Domestic Passenger Ships Safety Management Code.

To be successful you will have:

Possess MCA Boat Master License or have fulfilled basic training requirements to qualify for assessment of BML.
Current ML5
Excellent interpersonal skills
A real enjoyment for dealing with the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
Comfortable dealing with an audience of visitors; including presenting to an audience
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role
Crew member experience

This role attracts a salary of £16.46 per hour. You will work on a rota which may include weekends and bank holidays.

Destination Associates – Retail & Admissions

Scottish Canals is looking for Destination Associates – Retail & Admissions at The Falkirk Wheel!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us.

Our pace, personality and people make us amongst Scotland’s top visitor attractions.

If you’re interested in tourism, travel, international visitors, events, food & drink, boating and outdoor activities, then this could be the perfect job for you.

From welcoming thousands of UK and international visitors, to supplying information, serving customers and spending time both in and outdoors, our Associates enjoy a wide range of fun and exciting responsibilities.

You will assist customers with purchases, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember.

Full uniform and training will be provided.

Key Duties include:

Welcome, engage an inform our customers to exceed expectations.
Description and selling of our products and services.
Assisting with receiving, pricing, and distributing stock supplies.
Receiving and processing customer payments.
Cleaning and tidying public areas.
Stock movement and replenishment.
Assisting in other departments of the business when requested.

To be successful you will have:

Excellent interpersonal skills and communication skills
A real enjoyment for dealing and helping the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, tourism, events, etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role and willingness to learn
Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.60 per hour. You will work on a rota which may include weekends and bank holidays.

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