We’re looking for a seasonal part time Catering Assistant with a genuine willingness to provide a world-class visitor experience to join our busy catering team. As part of this friendly team, you’ll be responsible for waiting on tables, barista duties, providing excellent customer service, operating the till, cash handling and some cleaning duties. This role will include working weekends.
Mount Stuart House & Gardens reopen for the season on Friday 7th April 2023. Applications are now open to join our established seasonal team.
Successful candidates can expect competitive rates of pay, complimentary entry to the House & Gardens and the opportunity to develop their skills at a leading 4 star visitor attraction.
As the first point of contact for visitors, the Visitor Welcome Assistant provides visitors with the information they need for an enjoyable and memorable visit. The Visitor Welcome Assistant is responsible for; welcoming visitors, selling tickets, assisting with orientation, up-selling membership, processing cash and card transactions including retail sales, and cashing up at the end of each shift.
It is essential that the Visitor Welcome Assistant has great communication skills and the ability to work alone under pressure. Strong IT skills and competency using electronic point of sale systems are desirable.
The role is paid hourly and is fixed term March-October with a start date w/c 27th March. The attraction opens Saturday to Wednesday in April, May, June, September and October, and candidates must be available to work this pattern including bank holiday dates. The attraction opens daily in July and August, and shift patterns will vary during this period.
To apply for the Visitor Welcome Assistant position please email a CV and covering letter, marked clearly with the role you are applying for, to Fiona Hardie e: fiona@mountstuart.com.
The closing date for all applications is Friday 3rd March with interview dates to be confirmed w/c 6th March.
We’re looking for a number of Seasonal Visitor Experience Assistants to work at Edinburgh Zoo during our peak Summer periods: April, July, August and October. Training will take place in March. There will also be a limited number of shifts available in May, June and September and therefore this role is perfect for students. Please read on to find out more!
The role
Providing a first-class sales and customer service experience to all visitors at RZSS Edinburgh Zoo and by providing information and assistance and ensuring an environment that is engaging and well maintained.
Some of the things you’ll do:
Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful attitude to all visitors at all times, meeting or exceeding our Customer Service Standards.
Ensure all front of house areas are maintained to the highest standard, ensuring stocks are regularly replenished, all areas are clean and clear, all products are displayed and merchandised as directed.
Operate admissions system efficiently and effectively to both sell and upsell products.
To support the operation of the car park, including directing cars to spaces and assisting with ticket payments and enquiries
Act as a responsible driver for on-site visitor transport on a rostered basis (subject to licence)
What we’re looking for:
Good achievement in standard grades (or equivalent), including English and Mathematics.
Accurate numerical reasoning skills and attention to detail.
Full driving licence, held for at least one year (desirable)
Use of electronic cash till.
Providing first-class customer care and service, including dealing with customer queries.
Please see the role profile for further information on what the role involves and essential/desirable criteria.
Assessment centres/interviews will be conducted on an ongoing basis, when enough applications are received and therefore early application is kindly advised. We reserve the right to close applications prior to the closing date as and when the available vacant positions are filled.
We have a number of seasonal Heritage Attendant vacancies across the Museum including our Historical Interpretation Team, our Cafe Team, our Visitor Services Team and our Site Attendant Team. Full details and application packs are available on our website at https://www.highlifehighland.org/recruitment/?search_keywords=&selected_category=-1&selected_jobtype=-1&selected_location=newtonmore
Full job description and application form
from info@leadminingmuseum.co.uk
Job Title: Tour Guide (Seasonal)
Hours of Work: Part-time. Hours and days of the week, including weekends and Bank Holidays, by negotiation to deliver the rota. Season scheduled to end at the end of September.
Wages: Minimum wage
Job Purpose:
The guides role is to accompany groups of all ages to visit our lead mine (accompanied children over age of 5 years), miners’ cottages and library to provide cultural and historical information about the museum’s collection to ensure a safe and enjoyable visitor experience. Script and training will be provided.
The purpose of this specific post is to guide and inform visitors of the unique history of Wanlockhead whilst ensuring an enjoyable visitor experience.
Full job description and application form available from info@leadminingmuseum.co.uk
Job Title: Seasonal Tearoom staff
Wages and hours of work: Minimum wage. Part time, hours and days to be worked to enable the rota which includes weekends and Bank Holidays. The season is scheduled to end at the end of September.
Job Purpose: The purpose of this specific post is to offer food and drinks in a timely and well-presented manner. At all times to surpass all health & hygiene standards in the kitchen, tearoom and outdoor eating areas whilst ensuring an enjoyable visitor experience.
Organisation: The Rosslyn Chapel Trust
Location: Roslin, Midlothian
Hours: Part-time (6 – 28 hours per week, including weekends & some evenings)
Contract: Fixed Term from 1st April 2023 to 30th September 2023
Salary: £9.90 p/h (pay review pending on 1st April 2023)
Rosslyn Chapel was founded in 1446 by Sir William St Clair. The beauty of its setting, in rural Midlothian, and the mysterious symbolism of its ornate stonework have inspired, attracted, and intrigued writers, artists and visitors ever since.
In 1995, The Rosslyn Chapel Trust was established to oversee the continuing programme of conservation of one of Scotland’s most interesting & unique visitor attractions. We are looking for enthusiastic, welcoming & passionate people to join our Visitor Services team this summer.
Our Visitor Services Assistants will be required to conduct informative and engaging Chapel history talks to our visitors as well as working in our busy visitor centre, selling tickets & souvenirs & providing information to our visitors throughout their visit.
Our ideal candidate will:
• Have excellent communication skills and be outgoing and friendly.
• Display excellent customer service skills.
• Have experience of working in the retail/tourism industry.
• Have experience of presenting, public speaking or leading guided tours.
• Fluency in a second language would be an advantage but is not essential
• Have their own transport or be able to easily commute to Roslin.
• Be open to flexible working including weekends & some evenings.
You can apply for this role by sending a CV & Covering Letter to Graham MacKay, Visitor Services Manager, Rosslyn Chapel – graham@rosslynchapel.com before the closing date of Tuesday 28th February 2023.
We are hiring tour guides and a friendly face for our ticket kiosk for this tour season of 30 March through 30 October!
Inveraray Castle is based in Scotland, on the edge of Loch Fyne and surrounded by the majesty of the west highlands. The castle is the seat of Clan Campbell, home to the Dukes of Argyll since the eighteenth century and it has been featured in many films and documentaries.
We are looking for flexible full-time seasonal guides who will give castle tours and answer visitor queries in an idyllic setting. You will describe unique castle and family history, and help visitors transport back in time through our varied artifacts, exhibitions, and stories.
Inveraray Castle is one of Scotland’s most famous stately homes with a rich history, so the applicant should enjoy history and sharing it with visitors from across the world. Being multilingual is an additional bonus, but not a must, and full training is provided.
We are looking for friendly and outgoing individuals who can provide a high level of customer service and enjoy telling the history that is housed within our walls.
Please enquire about accommodation, if needed.
This position is an hourly position at £12/hr.
Please enquire about working with our friendly team by sending your CV and enquiries to: enquiries@inveraray-castle.com.
The closing date for application is 17 February 2023.
We look forward to hearing from you!
We are hiring tearoom assistants for this tour season of 30 March through 30 October!
Inveraray Castle is based in Scotland, on the edge of Loch Fyne and surrounded by the majesty of the west highlands. The castle is the seat of Clan Campbell, home to the Dukes of Argyll since the eighteenth century and it has been featured in many films and documentaries.
We are looking for flexible full-time seasonal tearoom assistants who have a passion for quality customer service, with the ability to deliver some of Scotland’s best ingredients to our visitors from around the world.
Please enquire about accommodation, if needed.
This position is an hourly position at £12/hr.
Please enquire about working with our friendly team by sending your CV and enquires to: enquiries@inveraray-castle.com.
The closing date for application is 17 February 2023.
We look forward to hearing from you!
We are looking for enthusiastic and conscientious individuals with excellent customer service skills to join the team at Dunnottar Castle over the summer season.
From end of March to circa mid-September (exact dates dependent on rota position).
2 days on, 4 days off shift pattern, which will include weekend working.
Hours of work 09:00-18:00.
£10.42/hour
Required for duties including: –
Ensure the coach park is operated efficiently to maintain pre-booked spaces, deal with coach parties and communicate arrivals to Castle kiosk
Ensure the main car park is operating efficiently
Keep car/coach park areas tidy and free from litter
Deal with camper van space availability
Painting around parking areas
Regular checks on cleanliness and condition of temporary toilet block
Ensure consumable stocks in toilet block are maintained throughout the day
Cleaning of toilet block at the end of the day
Applicants should have a good level of physical fitness and possess a pro-active nature.
Applicants should be over 18 at time of start date.
Please note that if you reside outside Stonehaven own transport will be required.
To apply please forward a resume of your experience and any other relevant details to: -Eilidh McGrattan, Deputy Custodian, Dunnottar Castle via email to eilidh@dunnottarcastle.co.uk
Job title: Food Manager
Reports to: Office Manager, with line management responsibility of the Food Team
Hours: Minimum 22 hours, but flexibility throughout operational hours is required, Monday to Sunday.
Seasonal/Permanent: This is a seasonal role with an anticipated end date of 24th December 2023.
Rate of pay: Salary is anticipated to be £22,880 pro-rata – this is open to discussion at interview.
Purpose of role:
This role contributes to the success of Grampian Transport Museum by exceeding visitor expectations in our food functions – Motorbites (our in-house tearoom), Cromptons (outdoor coffee van) and ad-hoc catering requests. This will include managing the end to end food business, ensuring the operation is profitable and sustainable, in line with Grampian Transport Museum’s objectives.
Key responsibilities:
– Supporting the end to end food business of the museum.
– Welcoming visitors in our food spaces, preparing and serving their orders and upselling appropriately.
– Ordering, counting and replenishing stock, recording waste and taking action where necessary.
– Managing the team, preparing their schedules to a given budget and handling their requests.
– Escalating any issues where needed to the Office Manager and/or Museum Manager.
– Develop new menus, prepare full costs and margin, ensuring profitability and sustainability.
– Take responsibility for ensuring all tasks are completed, performing management checks and following up where standards are not followed.
– Comply with our health and safety policies and procedures, giving feedback where necessary.
Key skills required:
– IT literacy is essential as many of our processes are digital.
– Exceptional customer service skills are essential to this role as it is customer facing.
– Knowledge of managing a food business, though this is not essential as training will be provided.
– Team working skills are essential, alongside good communication skills.
– Level 3 Food Safety qualification, with experience of working in a food environment and food handling.
No specialist knowledge is required, but an interest in museums and being willing to learn about our collection is essential. Full training will be provided.
Why work at Grampian Transport Museum?
We are a self-funding charity with a purpose – you’ll have the opportunity to help us share our amazing collection with and educate the community on travel and transport history in Grampian and Scotland by helping the museum remain topical and relevant. In return, you will get:
– A competitive salary and attractive holiday allowance.
– Complimentary family membership of the museum and access to events.
– We are very dog friendly!
– Discounts in the retail and tearoom facilities.
– Access to development and progression opportunities alongside full management support to do so.
1 March to 31 October 2023
4 days on, 4 days off
We are looking for professional and motivated individuals to represent one of Dumfries & Galloway’s finest tourist destinations during the 2023 season.
In this customer facing role, you will assist with general maintenance of the playground and garden areas. Maintenance responsibilities will include litter picking, emptying bins, and ensuring the playground area is maintained in excellent condition for our visitors via playground checks (training will be provided for this). Garden duties will include weeding, watering, and strimming, as well as helping visitors in our garden centre. Working hours will be 7.45am to 4.30pm on a 4 days on, 4 days off basis, including weekends.
• Do you enjoy working outdoors?
• Are you hardworking with a flexible approach to work?
• Can you demonstrate strong customer service skills?
Candidates should be able to demonstrate experience in a customer facing role and have an interest in horticulture (gardening experience is not essential as training will be provided). As Drumlanrig Castle is not accessible by public transport, access to your own transport is essential.
Interested? Please apply by emailing a copy of your CV and covering letter to recruitment@buccleuch.com.
The closing date for applications is 24 February 2023.
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