Account Manager – Scotland

Organisation: Complete Works

Salary: £30k to £35k depending on experience.

Location: Edinburgh area, working from home

Location: Edinburgh, working from home. We work up and down Scotland and often you will be expected to be there with us or representing us.  Our central office is Kings Cross London, and while we may soon have an office in Edinburgh, for now you will be working wherever you work best.

Start Date: ASAP

Fee: £30k to £35k depending on experience. Complete Works is a company that compensates well and as the role grows so will the salary and other benefits.

Complete Works:

We are the experts in visitor experience. We are a company with people at its centre.  We offer staffing, training and experiences predominantly to visitor attractions. We work with some of the most recognisable attractions in the UK – Castles, Palaces, Distilleries, Galleries and Museums. Our staffing service is all freelance actors, the training we provide to clients is based on storytelling and communication skills and our experiences are pop up theatrical shows. This is a company forged from theatrical roots. Our work is designed to improve visitor experience, add value and increase income generation. The majority of our projects have ROI targets which we enjoy beating considerably.

We are a small company with a large scope that achieves great things. We do this by calling on the creativity and work ethic of our team. To do this we prioritise wellness and ensure you are looked after.

The Job:

Client Liaison

Project Management

Staff Motivation

Getting stuck in!

Being a fantastic colleague


Attitude is everything. We are looking for someone to share our vision and drive towards our goals. We must be in safe hands with you as you will be looking after projects we care about. You must be a strong solo worker and joyful team member. If you don’t fit the below criteria but you want to work with us, reach out, let us know and tell us why.

Essential skills :

  • Sensational verbal and written communication skills.
  • Good IT skills, Office 360 and the ability to pick up new software (Canva, Liveforce, Trello).
  • Experience in client liaison.
  • Experience in managing a small team.
  • Must have something you are passionate about – The Arts/Sports/Travel/Charity/Food???

Useful skills (we are not expecting you to have all of this list):

  • Staffing experience.
  • Sales experience.
  • Tourism experience.
  • Visitor attractions experience.
  • Events experience.

Complete Works identifies a lack of diversity as a weakness. We therefore encourage applications from all ages, genders, races and disabilities both invisible and visible.

For more information please email

Please send your CV and a cover letter to


Application Deadline: Wednesday 15/02/2023