Administrative Assistant

Organisation: Visitor Centres Ltd

Salary: £11.75/hour

Location: Camera Obscura & World of Illusions

We’re looking for an enthusiastic, dedicated, proactive, customer-focused team member to come work with us at our award-winning visitor attraction. Camera Obscura & World of Illusions is a world-class visitor experience, in the heart of Edinburgh. If you are looking for a fun job, with a friendly team and fantastic employee rewards, apply today.

Role Details:
The Position: Administrative Assistant
Part-time: Friday and Saturday, but sometimes two weekend days as required. Flexibility to work additional days during school holiday periods or to cover annual leave. 7-8 hour day, but the shift times may vary depending on opening hours.

You will be the ‘voice’ of the attraction, communicating by phone, email, mail, social media and in person with visitors, groups and companies. You will assist visitors with booking related enquiries, managing their reservations through our ticketing system. You will cash up efficiently and thoroughly, ensuring protocols are followed accurately. You will complete regular data entry tasks as and when required.

Main Duties:
– Voice of the attraction – communicating with customers and other businesses through phone, email and other messaging platforms
– Daily cashing up and cash banking twice weekly
– General administrative duties, including filing, photocopying and issuing complimentary tickets in line with company’s donation policy
– Data entry and analysis, including using the purchase order system

– Good knowledge of Microsoft Office Suite
– Excellent verbal and written communication skills
– Attention to detail
– Organised and able to juggle multiple tasks in a fast-paced environment
– Experience in analysing data/using data analysis software (desired)

The Company:
Camera Obscura & World of Illusions is Edinburgh’s oldest purpose-built visitor attraction, situated at the top of the Royal Mile. The attraction is a 5-star VisitScotland-rated visitor experience consisting of a historic Victorian Camera Obscura, 5 floors of interactive exhibits, rooftop terrace, reception area and Gift Shop. The attraction is a ‘must-visit’ for families and adults from all over the world and due to its popularity has the longest opening hours of any attraction in Edinburgh.

Camera Obscura is an award-winning attraction and has recently won the Trailblazer award from Living Wage Scotland as well as Best Visitor Attraction in the Thistle Awards.

Part of Visitor Centres Ltd, the company also manages Landmark Forest Adventure Park in Carrbridge, Inveraray Jail and Landmark Press.
You can find out more about us at

– £11.75 per hour
– Pension: 2% contribution for first 6 months of employment, rising to 10% thereafter
– Holidays: 29 days annual holiday pro rata
– Discretionary annual company bonus

Camera Obscura & World of Illusions is a Living Wage employer and offers all staff contribution towards uniform, breakfast while on shift, refreshments throughout the day and seasonal team meals. Staff get a generous discount in the Gift Shop and free entry for friends and family to visit the attraction, as well as free entry to sister attractions Landmark Forest Adventure Park and Inveraray Jail. Access to ASVA passes for discounted entry to Scotland’s other top attractions.
Staff are given full training and offered personal development and training opportunities. Staff are also offered access to our employee assistance programme, providing access to information, advice, and answers to a range of workplace and personal issues.

How to Apply:
We look forward to hearing from you. Please make sure to introduce yourself and share with us your relevant skills and experience, as well as why you would like to work at Camera Obscura. Include your earliest start date and working availability.
Please send your CV or completed Application Form to
Closing date: Sunday 11th February 2024
Any further questions we would be happy to discuss. Please get in touch at or call 0131 226 3709.

Application Deadline: Sunday 11/02/2024