Assistant Restaurant Manager

Organisation: Mackintosh at the Willow

Salary: Starting from £19,0000, increasing experience dependent

Location: Glasgow

Tearooms – Assistant Restaurant Manager

Mackintosh at the Willow are excited to announce that we are adding to our team! Come and work with our amazing management team in one of Glasgow’s most celebrated buildings! Experience preferred, must be able to work in a fast-paced environment and demonstrate strong customer service and managerial skills.

A bit about us:

Located at 215-217 Sauchiehall Street, the original Willow Tearooms building has undergone an extensive restoration in a bid to return the building to its former glory of when it originally opened in 1903.

Mackintosh at the Willow operates as anon-profit creating training, learning, employment and other opportunities and support for young people and communities.

As well as our iconic, fully licensed tearooms, roof terrace & street café; we also have meeting and events rooms, a creative learning and education department and an exciting exhibition and retail store.

All about the job:

As a member of our front of house management team you will be expected to be able to work in a fast-paced environment and take responsibility for your given station. This is a customer facing role so the candidate must display strong customer service skills. At least two years’ experience in a senior role in the hospitality industry is preferred.

Training will be provided however knowledge regarding the following is beneficial to the job role and is expected as part of the candidate’s duties:

– Cash up knowledge

– Managing a team

– Providing a friendly and efficient service

– Knowledge of Charles Rennie Mackintosh and the refurbishment project of the Tearooms

– Ability to control a busy restaurant and work to targets

– Assistance in stock control

Essential skills

·Fantastic communicator with the ability to problem solve and think on your feet

·Ability and experience of working in a fast-paced environment

· People Management Skills

·Experience of managing rotas and cash

·A passion for Glasgow’s heritage and a willingness to enthusiastically share this with our clientele


Opportunities to improve upon your skill set with the long-term possibility of working in other departments of the heritage site.

Opportunity to learn more about Scottish Heritage and connect with likeminded individuals

Opportunities for progression throughout

Uniform and locker provided

Job Type: Full-time (37.5 hours per week)

Training & Development

Pension contribution

Fantastic work/life balance and sociable working hours.

Salary: starting from £19,000 p.a

If you think you will be a great fit for our unique and fantastic team, please send a CV and Cover Letter via the details indicated on the job ad.

Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996).

Application Deadline: Wednesday 26/05/2021