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Jobs

Assistant Retail & Stock Manager

Organisation: The Scotch Whisky Experience

Salary: £29,064

Location: The Scotch Whisky Experience, 354 Castlehill, EH1 2NE

ASSISTANT RETAIL & STOCK MANAGER
We are looking for a highly organised, analytical and detail orientated individual to join our team as an Assistant Retail and Stock Manger. This role is perfect for someone who has strong commercial awareness, is a confident and clear communicator and has the ability to coach and motivate a team. A passion for retail is a must.

A bit about us?
We exist to help the world fall in love with Scotch whisky – we do this by enthusing, impassioning, educating and inspiring our guests about our national drink in everything that we do.

About you?
-A proven track record in all aspects of stock management, including ordering and sales analysis.
-A strong eye for detail and an understanding of visual merchandising.
-Keeps calm under pressure and thrives in a fast-paced and constantly changing environment.
-A natural leader, who is confident in developing and motivating a team to deliver an exceptional customer experience.
-A logical thinker, who can identify problems and find solutions.
-Knows how to prioritise a workload and understands the importance of time management.
-A strong communicator with the ability to convey information clearly and confidently.

What will you be doing?
The role of Assistant Retail & Stock Manager is a varied one. As part of a small but dedicated team, your day could range from stocking the shelves & taking in deliveries to running a stocktake & conducting 121 reviews and everything else in-between.
-Undertaking all processes required by retail, including but not limited to – Setting up products, reviewing stock levels and placing orders, receiving and processing (often sizeable) deliveries*, approving invoices, managing stock transfers and write offs, running and reporting on stocktakes and completing month end reports.
-Accurately managing our stockholding using EposNow, our specialist stock system.
-Distributing and managing stock across multiple stock locations and departments.
-Working as part of the retail management team to agree the strategic direction of the department and providing suggestions to improve our day-to-day processes and procedures.
-Leading our team of Stock Assistants to deliver our expectations by providing regular coaching and feedback & conducting 121 reviews to develop their knowledge and interpersonal skills.
-Developing and hosting staff tastings & trainings on a regular basis.
-Working with our Stock Assistants and Visitor Assistants to ensure their daily tasks and cleaning schedules are completed.
-Leading by example by proactively approaching customers on the shop floor, making genuine recommendations and providing a service that exceeds customer expectations – from initial welcome to processing the sale.
-Completing essential daily tasks, including but not limited to – stocking up, pricing and displaying products, cleaning, housekeeping, rotating stock and maintaining product displays.
*Due to our historic location, and listed status of our building, deliveries are taken in by hand. As such, manual handling is a key component of the role*

Contract: Full-time
Hours are rota based, includes evenings and weekends
Salary: £29,064 per annum

Application Deadline: Sunday 15/11/2026