Assistant Venue Manager

Organisation: OnFife

Salary: £28,251 – £31,179 per annum

Location: Dunfermline, Fife

Contract Type: Permanent
Salary: £28,251 – £31,179 per annum
Grade: FC06
Hours: 36 Hours Per Week
Location: Carnegie Hall, Dunfermline
Job Reference: ON000479

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Carnegie Hall venue. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Carnegie Hall and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

This is a full time post, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working.

You can view the full job description on our current vacancies page on our website.

About You
You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a hospitality or visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace.

How to Apply
If you would like to find out more information about this role before applying, please contact Tony Stevens, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please download and complete our application form, and return this along with a completed equal opportunities form to The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is noon on Thursday 14 March 2024.

Interviews are anticipated to take place week commencing 18 March 2024.