Assistant Venue Manager

Organisation: OnFife

Salary: £28,251 - £31,179 per annum

Location: Lochgelly, Fife

Contract Type: Permanent
Grade: FC06
Salary: £28,251 – £31,179 per annum
Hours: 36 per week, including evening and weekends on a rota basis
Location: Lochgelly Centre
Job Reference: ON000485

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Lochgelly Centre. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Lochgelly Centre and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations Management Team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

This is a full time post, your days and hours of working will flex to meet the business needs and will include weekend and evening working.

You can view the full job spec on our current vacancies page on our website.

About You
You’ll be an experienced people manager who enjoys working as part of a customer facing team. You’ll love a challenge, excel at building strong relationships and have a passion for ensuring excellent customer service, ideally within a theatre, hospitality, visitor or other customer facing venue. You’ll enjoy engaging with community and stakeholders making sure Lochgelly Centre is a relevant and welcoming venue. You will have strong IT skills and the ability to plan through results tracking and strategic thinking. You will have knowledge of Health & Safety and Compliance in the workplace.

How to Apply
If you would like to find out more information about this role before applying, please contact Debbie Kelly, Venue Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is 9am on Thursday 21 March 2024.

Interviews will take place week commencing 1 April 2024 at Lochgelly Centre.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.