Boat Crew
Organisation: Jacobite Loch Ness Cruises
Location: Dochgarroch Lock
Help us preserve our ‘Monster Reputation for Excellence’!
Jacobite Loch Ness Cruises are recruiting boat Crew to join their friendly team for the busy 2026 season. The contract is seasonal, from March to October 2026, full-time preferred however part-time flexible hours available; shift flexibility and weekend working is required. Hours will normally be 0745 / 0830 – 1700 / 1745 and some evening work crewing private charters. There is the potential to extend the contract for the right candidate. In addition, progression within the company is encouraged.
Applications are open now, interviews are ongoing.
We can only accept those 18 years or over.
Jacobite Loch Ness Cruises is a Visit Scotland 5* visitor attraction based at Dochgarroch Lock (4 miles South of Inverness city center on the A82 towards Fort William) and has been providing exceptional experiences on Loch Ness for over 20 years. We are looking for motivated individuals to carry out crew duties so we can continue ensuring our customers can tick Loch Ness off their bucket list!
You will keep our passengers informed, safe and comfortable at all times and you will maintain the highest level of customer service to preserve our ‘Monster Reputation for Excellence’.
The Role and Responsibilities:
Assist the Skipper in the efficient and smooth operation of the boat.
Assist with the passenger count prior to departure of each cruise
Assist the Skipper with the application of safety regulations ensuring the safety of all persons whilst boarding, disembarking, and during their cruise.
Carry out bar/sales duties as required
Assist with preparation of stock and daily replenishing of stores
Direct passengers in accordance with procedures in the event of an emergency.
Provide information to passengers on points of local interest etc.
Report any customer / operational issues to the skipper.
Carry out daily boat cleaning ensuring a high standard is maintained
Assist with ticket sales and shoreside duties
Provide 5* customer care at all times
Person Specification:
Friendly and approachable with a willingness to initiate meaningful conversations
Conscientious with attention to detail
Good communication and numeracy skills
Demonstrate a pro-active approach to problem solving
Driving license desirable along with own transport
A strong customer service background is desirable
Previous experience not required as full training will be provided
Willingness to participate in on-going training and personal development
Excellent timekeeping
Our team benefits;
Free parking
In store discount in An Talla – our sister tourist destination
Annual allocation of cruise tickets for family and friends
50% discount on an individual membership to High Life Highland
Use of ASVA passes to access hundreds of free tickets to Scottish visitor attractions (restricted depending on availability)
Highlife Highland gym membership contribution
Uniform and PPE provided
Please include a cover letter explaining why you would like to be part of the Jacobite Loch Ness Cruises team.
Application Deadline: Monday 02/03/2026
