Brand Home Guide

Organisation: Fettercairn Distillery

Location: Fettercairn

Who We Are
2021 Distiller of the Year Whyte and Mackay is home to a collection of multi-award-winning Single Malt Whiskies including The Dalmore, Jura, Fettercairn and Tamnavulin. With a premium spirits portfolio that includes contemporary whisky brands Shackleton, Woodsman and John Barr, alongside popular alcohol brands Wildcat, Fundador and Harveys Bristol Cream and Aperitivo. In the UK, we produce Whyte & Mackay, an award-winning ever-popular Blended Whisky, and recently launched the market-leading ‘Whyte & Mackay Light’ – a lighter spirit drink from Scotland, bottled at a lower ABV.

In 2020 we were publicly recognised by the First Minister of Scotland for our support of the national pandemic response. We are official partners to SAMH – Scottish Association for Mental Health, which saw our employees worldwide complete a virtual-race-around-the-world in 2020 to raise awareness for the charity.
Founded in Glasgow 1844, we recently celebrated our 175 year anniversary. Today, we have offices from New York to Singapore. In Scotland, we operate a state-of-the-art Bottling Hall and Distribution Centre in Grangemouth and a Whisky Production and Warehousing Centre in Invergordon.

The Opportunity
We have a fantastic opportunity for a Brand Home Guide to join our Brand Home team based at Fettercairn Distillery on a permanent basis reporting to the Brand Home Manager. Working hours are 35 hours per week but a fully flexible approach to your work pattern is required including work in the evenings and weekends.
What You’ll Be Doing – You will be responsible for conducting regular tours at the Distillery and assisting at the Brand Home shop to provide excellent customer service and sales to our target audience. You will provide an experience where all guests will leave Fettercairn Distillery feeling exceptional.

We’re looking for someone who….is Is enthusiastic and self-motivated with exceptional organisational and communication skills. Previous experience of working with the public would be beneficial as would a love of whisky! You will have the ability to communicate knowledge and entertain visitors but delivering an authentic tour experience. Your strong communication skills and flexible approach to work will be key to your success!

Why Join the Whyte and Mackay Community
When you join our community you’ll receive a competitive salary and benefits including:
• a company performance bonus
• You’ll enjoy 35 days holiday
• You can join our pension scheme with a minimum 5% employee contribution, we’ll contribute 10% to your pension and employee contributions can be made through salary sacrifice. As a pension scheme member you’ll also have group life cover.
• You’ll have membership to a healthcare cash plan including optical and dental, currently provided by Simply Health
• A great product allowance so that you can enjoy and share our fantastic portfolio of brands with family and friends. You’ll also have access to discounted staff sales.
• We have a great employee discounts platform including a Cycle 2 Work scheme, and much more.
• Our employee’s wellbeing and mental health is paramount to us, you’ll have access to a range of mental health support including our Mental Health First Aiders and our Employee Assistance Programme which offers practical, impartial support on everyday matters covering emotional, physical, social, financial and legal support
• We’re also committed to supporting local communities and charitable organisations. Each month employees can submit a nomination for a cash donation of up to £500 or product donation to support a charity or community initiative they are associated with.

In addition to working with fantastic brands, receiving a competitive reward package and having the opportunity to collaborate with a range of people across the globe, we offer all colleagues the chance to grow their skills and knowledge to deliver excellence in their roles as well as build and develop their career with us.

Development is a key element of our people strategy ‘Growing Together’ which is based upon our belief that all colleagues have the ability to learn and grow and that enabling them to do so supports our business to grow too.

We consider individual commitment, character and contribution in order to determine and create appropriate platforms for growth for our colleagues.

We encourage honest, connected career development conversations, exploring options such as cross functional moves, secondments, and critical stepping stone opportunities relative to individual career aspirations and business needs.

Next Steps
If you think you have what we’re looking for and more, we look forward to receiving your CV by 12pm on Friday 28th April. If we receive an exceptionally high number of applications we may bring the closing date forward so would encourage you to apply as soon as possible.

Please note this is a Direct Search led by Whyte and Mackay. Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs.

Application Deadline: Friday 28/04/2023