Brand Homes Duty Manager (Glengoyne Distillery)

Organisation: Ian MacLeod Distillers

Salary: Dependent Upon Experience

Location: Dumgoyne

Duty Manager Opportunity!

We are Glengoyne. Since 1833, we have been making our wonderful malt whisky… We have a multi award-winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top-rated tourist attractions! Nestled in a beautiful and picturesque setting just north of Glasgow, stands our beautiful Glengoyne Distillery. At the heart of our brand, product and experience are our people… it’s our people who make all of the magic happen!

We currently have an exciting opportunity for a Brand Homes Duty Manager to join our established, hardworking team at the Glengoyne Distillery on a part time basis. The role holder will be part of the sites management team and be responsible for leading the established team of Distillery Ambassadors, in the delivery of tours, tastings, events, trade visits and all visit related activity to a high standard. It truly is an exciting time for our Brand Home and this could be an excellent opportunity for someone who has true passion and is dedicated to providing an exceptional visitor experience in a warm and friendly environment.

In order to be considered for this opportunity, we are looking for candidates who have previous experience in a similar role to ours and can clearly demonstrate they have exceptional customer service and people management skills, ideally within a visitor attraction and/or hospitality environment. Previous experience within the whisky and spirits industry would be beneficial but not essential.

We are looking for someone with a charismatic, warm and engaging personality, who is able to lead a successful team of individuals, establishing a warm and friendly culture. An effective communicator who can build strong relationships, and work together with the team to deliver a seamless service which will excite and delight our customers. We are looking for candidates who have an eye for detail and a drive for ongoing improvement!

We operate annualised hours, therefore previous experience of managing these operationally would be advantageous.

Candidates must also have a true and authentic passion for our Glengoyne brand and be able to help translate brand values and ethos throughout all aspects of the operational world.

Glengoyne is located North of Glasgow on the A81 at Dumgoyne, and as a result of the location, applicants must live within commuting distance to the distillery and have access to their own transport. Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!