Business Manager

Organisation: Eden Scott

Salary: £43,050 to £50,986

Location: Inverness

Eden Scott is delighted to be working with the National Trust for Scotland (NTS) who have a new vacancy across the beautiful and outstanding area of the Highlands and Islands of Scotland.

The structure of the Highlands and Islands region includes 26 properties including 11 islands and a mix of natural and built heritage key mainland properties.

Mainland property-built heritage interests include Glencoe, Glenfinnan, Culloden Battlefield, Brodie Castle and Estate, Hugh Millers and Moirlanich and the Islands, namely Fair Isle, Unst and Yell, St Kilda UNESCO Dual World Heritage site, Iona, Staffa and Canna.  
This NTS area covers 35,000 ha of land, including key countryside properties of Ben Lawers, Glencoe, Kintail and West Affric, Balmacara and Torridon, five National Nature Reserves, 5192 archaeological sites and 45 ancient monuments, as well as protected seabird habitats.

My client is seeking to appoint a Business Manager – Highlands and Islands Region to work from Balnain House, Inverness with the opportunity for some hybrid working and reporting into the General Manager for the Region and supported by the Highlands and Islands Office Manager.

This is a visible and senior management role where the post holder is effectively a performance management (KPIs, revenues and costs), business planning, resource planning, business analysis, and compliance manager working on behalf of the General Manager and across Consultancy Services, Customer & Cause and Finance & Business Services.

The role reflects the devolved emphasis within the NTS and ensures business units and regions are optimising their use of resources, their efficiencies and revenue performance. It has specific responsibility, under the leadership of the General Manager, for the coordination, production and subsequent monitoring and assessment of business plans (Annual Operating Plans) and developing and producing management information. They will lead corporate governance, compliance and policy within the Region.

Key responsibilities cover the following areas:

Management of the regional office function at Balnain House
Trading performance and customer insight; business analysis
Employment and payroll management
Market analysis (competitive, trends)
Business development appraisals (product, events, capital projects)
Cost analysis and appraisals (operating costs, supply, project, resources)
Resource planning (technical services, contractors, internal resourcing)
Project planning and appraisals (conservation and commercial)
Process analysis and continuous improvement
Business planning (AOPs,)
Commissioning and appointments of contracted services
Management information and reporting within the Region/Group
Inventory planning and control: retail, foods services, property supplies.

The Business Manager ensures compliance with corporate governance and policy frameworks. This relates to areas such as schemes of delegation, procurement policies and practice, health and safety policy and general policies (technical, regulatory, and statutory, risk management). The Business Manager is therefore a business unit performance management role and corporate compliance role.

Key skills and experience required:

Applying candidates should have a CV that details: 

Application Deadline: Friday 27/05/2022