Cafe Manager

Organisation: Scottish Crannog Centre

Salary: Salary: £25,000 per annum, increasing to £28,000 in April 2024

Location: The Scottish Crannog Centre, Kenmore, Loch Tay, Scotland, PH15 2NX

This year Scottish Crannog Centre is moving to a new site! We are opening a new museum in Spring 2024, showcasing an Iron Age village, hand-built by our team of craftspeople, apprentices and staff, and a new museum building and café, designed by us for us.
Our aim is to become a national treasure, loved and admired by all, with social justice at its heart. To achieve this, we constantly reflect, converse and challenge ourselves to deliver work that matters, has impact, and benefits the diverse communities that the museum serves. This is core to our mission and vision as a museum. We aim to create an organisation where there are a thousand fingerprints and a thousand voices involved in all we do. We are a Fair Work Employer, a Disability Confident Leader and Young Person’s Guarantee Employer.
As a multi-award-winning museum delivering best practices in visitor experience, we are looking for a dedicated, enthusiastic and caring individual to join us as our café manager to develop our new café. This will involve working with the gardening team to incorporate produce grown around site into the weekly menus, maintaining a very high standard of food and customer service, and additional management tasks.
Job Type: Full Time or Part Time Contract Type: Permanent

For this role, you must have experience of working in a busy café or catering environment.
You will also need:
– An interest in taking an active role in making our museum the best place it can be.
– Good communication skills and efficiency, working quickly and calmly as part of a team.
– Friendly, confident and able to build a rapport with colleagues, customers and suppliers.
– A Driving License (due to the location of the museum).
– A can-do attitude and ability to take and build on feedback to grow and develop.

You will be:
– Responsible for overseeing the daily operations of the café and day-to-day management of the café team. Your leadership will set the tone for the whole café team.
– Playing a key role in creating a fantastic experience for our visitors.
– Responsible for working with a varied range of sustainable and local suppliers to order and maintain supplies, in conjunction with the finance department.
– Maintain cleanliness and hygiene, working with the local PKC officer to make sure the café is the best it can be.
– Responsible for opening and closing the café and reporting to the Operations Director.
– Train with local company Glen Lyon Coffee to gain experience and confidence as a Crannog barrister.
– Serve food and drinks and deliver information about the Crannog Centre to people of all ages, abilities and backgrounds, as part of our mission to welcome anyone who comes to visit us.
– Lead on hygiene standards, responsible for the cleaning and general upkeep of the café and kitchen areas.
– Be creative!! We need your ideas and passion to help shape the food and drink on offer, and the visitor experience of the new café and museum, working with our Director of Operations.
– Work flexible hours, such as extended hours in the summer and shorter hours in the winter, including weekend and evening work.

Please apply with a copy of your cv and a supporting letter outlining your experience to date in this field and why you are the best person for the role to Museum Director Mike Benson. mikeb@crannog,
If you have any questions regarding a disability or health concern, please be aware we are a Disability Confident Leader, and will do our very best to support you. If you would like to speak to someone before submitting an application, send an email to Rachel Backshall –

Application Deadline: Thursday 14/03/2024