Cafe Supervisor (Temporary for 6 Months)

Organisation: High Life Highland

Salary: £23,587 – £25,953 per annum (pro rata)

Location: North Coast Visitor Centre Thurso

JOB PURPOSE: To provide an outstanding café experience at Café North.


· To provide excellent customer care to all visitors and staff with an enthusiastic and visitor focused attitude, both individually and through the whole team.

· To supervise café staff.

· To ensure that all café produce is correctly stored with appropriate record recording.

· To assist with menu compilation and undertake ordering of produce for the café to ensure good profit margins, and to keep waste to a minimum.

· To ensure that all income is correctly accounted for

· To ensure that all training and record keeping is up to date and adhered to by the café team, using the “Cooksafe” system.

· To ensure excellent stock rotation is adhered to, and food is correctly labelled with “use by” dates.

· To ensure that all work activities are carried out safely in accordance with health and safety procedures and Food Hygiene stipulations.

· To act as the public face of Highlife Highland and implement the Highlife Highland role model behaviours.

· To be solution focused and respond to feedback professionally.

· To look for opportunities to add value to our visitor’s experience.

· To work on a rota basis including weekend and bank holiday, and to rota café staff accordingly.

· To ensure that all café timesheets are accurately filled in

· To ensure cleanliness of the café and kitchen area is maintained to a high standard.

· To support the immediate and wider teams within the museum and assist with the activities and events program.

35 hours April- September – 24.50 hours October-March

See link for application form and further information.