Jobs

The Falkirk Wheel is looking for Hire Boats Assistants for the cleaning and handover team to ensure the consistent high level of customer service to all holiday boat customers. These roles are offered on a casual basis at living wage.

​​​​​​​You will set the standard and ensure we exceed visitor expectations at all times. Customer care is of primary importance. You will manage and influence the visitor journey for hire boat customers to ensure they leave having a 5* experience with us.

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Cleaning Team

Main Responsibilities

Cleaning the interior of all holiday boats
Insuring all inventory items are checked and replaced where necessary
Informing the team leader of any defects that need attention
General customer service and other duties as required

Essential Skills and Knowledge Required:

Self motivated, work on own initiative
Team player, good communication skills
Excellent customer care skills

Handover Team

Main Responsibilities

Assisting with maintenance checks required between trips
Carry out re-fuelling of boats
Ensure pump out and re-filling of water tanks has been carried out efficiently
Ensure that the external appearance of all boats is at an acceptable standard
General customer service and other duties as required
Be responsible, with other members of the team, for complying with all statutory regulations pertaining to operating a boat hire holiday company

Essential Skills and Knowledge Required:

Self motivated, work on own initiative
Team player, good communication skills
Excellent customer care skills
Money handling
Boat or canal knowledge.

Application Deadline: Friday 11/06/2021