Catering Assistant

Organisation: The Royal Zoological Society of Scotland

Salary: £17,004 - £17,404 per annum

Location: Kingcussie, Kincraig

2022 was a phenomenal year for our charity and its parks as we launched a new Royal Zoological Society of Scotland (RZSS) strategy pledging to reverse the decline of at least 50 species by 2030.

At our Highland Wildlife Park, we saw our polar bear cub (Brodie) take his first steps outside, welcomed the arrival of three snow leopard cubs, continued our fantastic work on the saving the critically endangered pine hoverfly and had a very successful first breed season of our Scottish Wildcats with 22 kittens being born… and that’s just in one year!

If you would like to get involved, come and work on the wild side and help protect, value and love nature in this exciting role as Catering Assistant:

The role

In this role you will be providing a first-class customer service and consistently high-quality food service experience to all visitors at Highland Wildlife Park (HWP) and by providing information and assistance and ensuring an environment that is engaging and well maintained.

This role is offered on a part time/permanent basis: 30 hours per week (annualised hours).

Salary: £17,004 – £17,404 per annum (pro-rata salary for 30 hours per week)

Some of the things you’ll do:

Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful attitude to all visitors at all times, meeting or exceeding our Customer Service Standards.
Ensure work areas are maintained to the highest health, safety and hygiene standards
Ensure all areas are clean and clear, storerooms are well stocked and organized at all times, all kitchenware/equipment is clean and stored appropriately
Assisting with the smooth running of the kitchen production areas
Assisting with basic food preparations
Operate the tills efficiently and assist with the counting and recording of monies to agreed standards.
What we’re looking for:

Good achievement in standard grades (or equivalent), including English and Mathematics.
Food Safety and Hygiene (level 2 certification) or willingness to obtain? Valid driving license (tours & presentations only)
Accurate numerical reasoning skills and attention to detail.
Engaging customers empathetically to provide information, upsell products and deal with queries.
Providing first class customer care and service, including dealing with customer queries.
Please see the role profile for further information on what the role involves and essential/desirable criteria.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Application Deadline: Saturday 30/09/2023