Jobs

Are you an ambitious and commercially minded creative professional with a passion for art and culture?

We are seeking a dynamic Commercial Manager to shape a new retail strategy that will drive our future growth for Dovecot Studios. This is a fixed term post designed for you to bring fresh perspectives and have a positive impact on one of Scotland’s most distinctive cultural institutions.

This is a fixed term post (to 31 March 2027) with the potential for extension, designed for you to bring fresh perspectives and have a positive commercial impact on one of Scotland’s most distinctive cultural institutions.

This is an opportunity to shape our retail offer, influence the visitor experience and contribute directly to Dovecot’s commercial sustainability, while working alongside artists, designers, makers and colleagues across our exhibitions and creative programmes. You will manage the Visitor Services team to deliver ambitious sales targets across retail, exhibition and event tickets.

A key focus of the role will be helping to develop and implement a new retail strategy, ensuring that our shop is commercially successful while remaining true to Dovecot’s distinctive artistic identity. You will combine commercial awareness, excellent customer service and practical management skills to improve performance and create an engaging experience for every visitor.

Key Responsibilities:
Retail & Merchandising: Oversee retail buying, stock management and visual merchandising
Visitor Experience & Sales: Implement revenue-driving initiatives to hit our ambitious financial targets across all key commercial channels of retail and exhibition ticketing
Team Leadership: Provide inspiring line management for a target-focused visitor services team, ensuring a culture of exceptional customer care and sales conversion.
Operations: Maintain high standards of health and safety across the site

Application Deadline: Wednesday 30/09/2026