Customer Service Assistant

Organisation: Edinburgh Dungeon

Salary: £9.58 per hour

Location: Edinburgh

Silence in Court! Right now, we’re on the lookout for seasonal part-time Customer Service Assistants to deliver horrible memorable experiences in this distinctively exciting attraction that takes you back to Edinburgh’s darkest history.

Working here feels pretty unique, but also cold, dark and foul-smelling. Therefore, we’re looking for individuals who are highly motivated and can be responsible for outrageous behaviour in order to create an inhospitable and gruesome environment.

What you need

*Lots of experience working in a customer facing environment
*Have an outgoing personality
*Confidence and energy to interact with the dungeon dwellers and of course the traitors
*Excellent communication, listening, and motivational skills

In this varied role you will be the first point of contact for our visiting peasants, offering a cold welcome, supporting them to stock up on Dungeon related goodies, answering any questions guests may have and acting as a sales representative.

Going out of your way to ensure our guests have a scary fun and exciting visit, helping customers at any point throughout the attraction.

This is a seasonal role offering a minimum of 10 guaranteed hours per week. Contracts will start from early June. Flexibility is needed including the ability to work weekends and to be available during peak times (bank holidays and school holidays).

To the wrong candidate, this could be the worst job imaginable. To the right candidate, one who displays traits of repulsiveness, who revels in being mischievous, and who has a penchant for the dark side of life – this could be the best job in the world!

What’s in it for you?

Alongside the opportunity to inflict your unique personality on guests from across the nation, you’ll also receive:

*Fortnightly pay at £9.58 per hour
*25% discount in our retail shops and restaurants and 40% off LEGO online
*Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
*Employee pricing up to 55% off cinema tickets

The cell doors are open and ready to welcome you…

Application Deadline: Wednesday 29/06/2022