Destination Assistant - Front of House


Salary: Living Wage

Location: Falkirk Wheel

Scottish Canals is looking for Destination Assistants to join our friendly team at The Falkirk Wheel.  

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Spring to Autumn 2022 season.

If you’re interested in tourism, travel, events, food & drink, boating and outdoor activities, then this could be the perfect opportunity for you.  We have seasonal and casual contracts available with a degree of flexibility around working patterns and hours.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences, our Destination Assistants enjoy a wide range of fun and exciting responsibilities. 

You will assist customers with purchases, supply information, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember. The role will involve customer service, cash handling, replenishment of the gift shop, and the preparation of food and drink.

Key Duties Include:

​​​​​​​Greeting customers as they enter our visitor centre
Checking people in for boat trips
Assisting with touch screen kiosks
Signposting guest
Assisting Travel Trade

To be successful you will have:

Excellent interpersonal skills
A real enjoyment for dealing with the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, café, tourism, events etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role

Application Deadline: Monday 21/03/2022