Destination Assistants – Welcome Hosts

Organisation: Scottish Canals

Salary: £12.13 per hour

Location: Falkirk Wheel

Scottish Canals is looking for Destination Assistants – Welcome Hosts to join our friendly team at The Falkirk Wheel!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Summer to Autumn 2024 season.

If you’re interested in tourism, travel, events, food & drink, boating and outdoor activities, then this could be the perfect opportunity for you.  We have seasonal and casual contracts available with a degree of flexibility around working patterns and hours.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences, our Destination Assistants enjoy a wide range of fun and exciting responsibilities. 

You will assist customers with purchases, supply information, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember. The role will involve customer service, cash handling, replenishment of the gift shop, and the preparation of food and drink.

Full uniform and training will be provided.

Key Duties Include:

Greeting customers as they enter our visitor centre
Checking people in for boat trips
Selling boat trip tickets
Signposting guests
Assisting Travel Trade
To be successful you will have:

Excellent interpersonal skills
A real enjoyment for dealing with the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, café, tourism, events etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role

Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.13 per hour. You will work on a rota which may include weekends and bank holidays.

Application Deadline: Sunday 28/07/2024