Destinations Assistant - Retail

Organisation: Scottish Canals

Salary: £11.03 per hour

Location: Falkirk Wheel

Scottish Canals is looking for Destination Assistants – Retail at The Falkirk Wheel!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Summer to Autumn 2023 season.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. If you’re interested in tourism, travel, international visitors, events, food & drink, boating and outdoor activities, then this could be the perfect job for you.

From welcoming thousands of international visitors, to supplying information, serving customers and spending time both in and outdoors, our Destination Assistants enjoy a wide range of fun and exciting responsibilities.

You will assist customers with purchases, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember. The role will involve customer service and cash handling. You must have a personal and engaging attitude, precision for shop displays and ensuring our customers are informed and enlightened by your professional and informative attitude.

Full uniform and training will be provided.

Key Duties include: ​​​​​​​

Welcome, engage an inform our customers to exceed expectations
Receiving, pricing, and distributing stock supplies.
Receiving and processing customer payments.
Assisting in other departments of the business when requested.

To be successful you will have:

Excellent interpersonal skills
A real enjoyment for dealing with the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, café, tourism, events, etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role
Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £11.03 per hour

Application Deadline: Friday 11/08/2023