Jobs

Scone Palace is an iconic venue and 5 star visitor attraction, welcoming over 100,000 visitors a year.

We are seeking a dedicated and experienced Seasonal Duty Manager (Visitor Operations Support Manager) to help ensure continuity is maintained between teams and ensuring every visit is extra special to exceed our visitors’ expectations. The ideal candidate will have a strong background in hospitality management or similar and be passionate about delivering excellent customer service with a great eye for detail. A good understanding of health and safety compliance and the ability to work efficiently in a busy environment and well within a team is essential.

The Palace opens to visitors between 1st April – 31st October and is open 7 days a week, therefore weekend working will be required.

Main responsibilities include:
– Undertake Duty Manager shifts as required to support the front of house teams (Retail/Catering/Admissions)
Maintain good communication and working relationships with all teams across the business
Ensure high standards of presentation in all public areas
Handle telephone calls, emails and visitor and sales enquiries
Help ensure security of buildings and keys in conjunction with the Caretaking Team
Overseeing the safety of staff and the general public whilst in the Palace, being available to deal with any issues that may arise, e.g. fire evacuations, Palace closures
Use of business systems such as tills/EPOS/booking systems etc.

Skills & Qualifications:
Proven experience in a supervisory role within the hospitality industry, with a strong focus on guest services.
Excellent leadership skills
Strong organisational skills and attention to detail
Exceptional communication skills, both verbal and written
Ability to work under pressure while maintaining a positive attitude
First Aid qualification and holder of Personal Licence (alcohol licensing) would be advantageous
Holder of IOSH/NEBOS Health & Safety qualification or similar is desirable degree in Hospitality Management or a related field is preferred but not essential.

We offer sociable working hours and the chance to work in a unique and varied business. If you’re a people person, enthusiastic about delivering an excellent customer experience, we would love to hear from you.

Application Deadline: Friday 20/02/2026