Events & Tours Administrative Assistant

Organisation: Celtic Park Stadium Tours

Location: Celtic Football Club

An exciting opportunity has arisen for an Events and Tours Administrative Assistant to join our Events and Non-Matchday Sales team on a temporary basis to cover a period of maternity. Reporting to the Meeting and Events Sales Manager, this role will provide administrative support to the Meeting & Events, Catering and Tours departments, ensuring a consistent, high quality service is provided at all times.

First point of contact for all customer enquiries for Celtic Park Events
Fully process events, tour and restaurant booking enquiries
Assist in the sales and reporting for seasonal special events and restaurant
Daily reporting including PDQ checks, booking reports and updates
Identifying areas of potential revenue increase through upselling
Liaising with internal clients for pre booked meeting and events
Mail merge and sales calls to drive revenue for Celtic Park Events
Operational admin including tours, restaurant, function menus, table numbers and signage
Annual leave cover where required for other team members
Additional administrative and promotional requirements for the department as required

Excellent customer service skills
Experience in a hospitality or tourism background
Ability to manage own workload and multi-task as required
Confident, friendly and approachable manner
Strong telephony skills
Extremely competent in the use of Microsoft Office specifically Word, Excel and Outlook
Ability to work under pressure in a fast paced sales environment

In addition, the successful candidate will be able to demonstrate strengths in the below competencies:

Relationship management
Planning & Organising
Personal Accountability
Team working


A flexible approach to working hours will be essential.

Application Deadline: Monday 24/04/2023