Jobs

-Salary £15.62 per hour plus shift allowance
-37 days holiday, plus 4 Giving More volunteer days
-Save for retirement and invest in your future – pension contributions (employee up to 8.75%, employer up to 14%)
-Share in our success with up to 10% Share Reward scheme (subject to eligibility)
-Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
-24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
-Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop 
-Embrace work-life harmony with 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

As The Macallan Food & Beverage Host you will ensure that all guests are given a world class luxury experience of The Macallan with exceptional customer service that exceeds all expectations of our guests, to inspire lifelong enthusiastic brand advocacy of The Macallan. The Macallan Estate F&B offering extends across TimeSpirit restaurant, The Macallan Bar, Easter Elchies House, Ghillies Cottage and The Macallan Fishing Lodge. The Estate also hosts a variety of five star events throughout the year, delivering a truly exceptional experience for our guests. 

Reporting to the Food & Beverage Manager, the Food & Beverage Host is entrusted with the following key responsibilities:

-Upholding the highest standards of service in all areas and at events
-Consistently providing exceptional guest service to surpass guest expectations
-Ensuring The Macallan food and beverage areas maintain high standards of performance and service, with proper setup and maintenance according to agreed standards
-Delivering a friendly and professional service approach during breakfast, lunch, dinner, and events
-Completing seamless table turnarounds efficiently
-Possessing an in-depth knowledge of The Macallan food menu and cooking techniques to provide informed recommendations to guests
-Maintaining comprehensive knowledge of the drink and coffee menu and the standards for their service
-Guaranteeing The Macallan bar consistently achieves exceptional performance and service standards
-Ensuring drink quality and presentation are consistently exceptional and adhere to brand etiquette
-Continuously developing the bar service offering, including menu development, in alignment with brand growth and identity
-Ensuring all ingredients are planned, sourced, prepared, and stored appropriately and promptly

Application Deadline: Wednesday 06/08/2025