Full time Receptionist

Organisation: Musselburgh Racecourse

Salary: £25-28k pa

Location: Musselburgh

Full time Receptionist based at Musselburgh Racecourse.

Musselburgh Racecourse is one of the UK’s most progressive racecourses, and one of Edinburgh’s leading hospitality and entertainment venues with 5 Star Visit Scotland accreditation.

An exciting opportunity has arisen for an experienced office-based receptionist to join our award-winning team, on a permanent basis. The role is to provide high quality administrative support, delivering excellent customer service to the Racecourse’s many and varied customers. Your hours of work would be 9am to 5pm Monday to Friday, along with racedays. You can see a list of this year’s racedays here. A four-day week would be considered on a pro-rata basis.

As the Receptionist, you will be at the heart of the business. A positive attitude and the ability to multi-task are essential. The job role is wide ranging, and your days will be busy but varied, an interest in horseracing is beneficial but not essential.

Key responsibilities are:
• First point of contact for enquiries via phone, email or walk ins
• Manage ticket enquiries, answering queries, or managing refunds
• Raceday reception
• Manage Office Supplies and equipment
• Provide administrative support for the General Manager and Commercial and Operational Team

You must have proven success in a similar role within a customer facing environment. You should have excellent IT, communication and inter-personal skills, a very good telephone manner, strong customer service and the ability to organise and prioritise your workload using your own initiative.

If you’re interested in this role, please send your C.V to

Salary: £25-28k pa.

Benefits: Company Pension, 30 Days AL and TOIL for weekend racedays

Closing date: 31st May 2022

No agency enquiries please.

Application Deadline: Tuesday 31/05/2022