Fundraising Manager (Operations)
Organisation: The National Trust for Scotland
Salary: £49,798 per annum
Location: Edinburgh
This role underpins all fundraising activity by ensuring that the systems, data, processes and insights required to deliver income are effective, compliant and aligned to best practice. You will lead fundraising operations, enabling frontline teams to maximise income through strong data and financial management, efficient processes, and well-supported systems.
Within the Fundraising Team you will oversee operations, special events and prospect research, ensuring a strong pipeline of opportunities and high-quality supporter engagement that drives income across all areas.
This role is vital in supporting financial planning and performance. You will lead budgeting, monitor delivery, and provide robust reporting, analysis and recommendations to the Head of Fundraising to inform strategy and decision-making.
By embedding best practice, strengthening data and insight, and enabling teams across the Trust to fundraise with confidence, the Fundraising Manager: Operations is essential to driving both immediate performance and long-term, sustainable growth in voluntary income.
You will also have the opportunity to visit properties and advise on local application of best practice fundraising methods.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Strategy, Insight and Performance
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Support the Fundraising team with data requests, ensuring accurate CRM data use and reporting.
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Provide high-quality data, insight and analysis to the Head of Fundraising and Managers to inform strategic decision-making
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Lead performance monitoring and evaluation, including KPI setting, tracking and reporting
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Identify risks and opportunities through forecasting and portfolio analysis
Financial Leadership and Planning
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Support budget preparation and lead in-year budget management, reporting and forecasting
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Work closely with Finance to ensure robust processes, accurate income handling, and effective financial tools for fundraisers
Fundraising Operations and Enablement
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Lead the development and continuous improvement of fundraising operations, systems and processes to maximise income and efficiency
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Ensure strong data management and insight, enabling teams to fundraise effectively
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Build capability across the organisation by upskilling teams in fundraising systems, tools and best practice
Pipelines, Events and Income Development
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Oversee prospect research and pipeline management to align with organisational priorities and maximise income opportunities
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Ensure efficient administration and processes that enable excellent supporter care and stewardship
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Lead and champion fundraising digital and IT provision, ensuring systems and online channels are designed, maintained and continuously improved to maximise engagement, visibility and income
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Ensure delivery of a high-quality, well-coordinated programme of events that drives engagement and support
Application Deadline: Sunday 19/07/2026
