Gallery Attendant

Organisation: National Galleries of Scotland

Salary: £25,081 per annum pro rata

Location: Edinburgh

Salary £25,081 per annum pro rata (£12.99 per hour)(From 01 April 2024)
Plus generous benefits package

Working from a choice of 2 days, 3 days, 4 days, or 5 days per week

Fixed Term vacancies are available:
– Mid-May 2024 to end September 2024
– Mid-May 2024 to end February 2025
– July 2024 to end October 2024

About the roles

We are now recruiting for a range of part-time and full-time Gallery Attendant positions to be part of our friendly and dedicated team supporting our exhibitions. If you have proven experience in a visitor attraction, retail or hospitality sector combined with excellent interpersonal and communication skills, we want to hear from you.

As a Gallery Attendant you’ll provide a consistently excellent and engaging experience, ensuring visitors always have a safe and enjoyable visit whilst keeping our art secure.

Working in our Security and Visitor Experience department, the team exists to enable our visitors to explore, experience and enjoy our artwork safely and securely at our various Galleries. The team’s three key responsibilities are:

– Visitor Engagement: aiming to deliver an exceptional experience to all our visitors in a welcoming, inclusive, and informative environment.

– Security: endeavouring to keep people, our buildings and works of art safe, responding effectively to risk.

– Income generation: encouraging donations, selling tickets for paying exhibitions, and signing up visitors to our Friends scheme.

The difference you’ll make

In all that you do, you’ll support your colleagues by welcoming visitors, helping them enjoy their experience and making the most of their visit. Reporting to Supervisors and Operation Managers you’ll:

– Be present in the galleries as the public face of the National Galleries of Scotland and look for opportunities to actively engage visitors. 

– Support, implement and explain gallery rules and regulations, providing invigilation cover across the galleries, safeguarding art from damage.   

– Build knowledge of exhibitions and displays communicating this effectively to a diverse range of audiences.

– Maintain a high standard of presentation in the galleries calling on supervisory support when required.

– Keep up to date with current exhibitions, what’s on, general tourist information and actively promote the shops, cafés, and the benefits of the Friends scheme.

– Look after the security and safety of people, responding effectively to risk.

– Be prepared to assist in safe evacuation of our buildings in the event of any incident or emergency.

– Undertake light cleaning and occasional light lifting duties.

For more information and to apply, please visit our careers portal.

The closing date for completed applications is 12 noon on Monday, 1 April 2024.

Application Deadline: Monday 01/04/2024