GLA11764 - Retail Assistant – 3 Posts – (Full-Time & Part-Time) – (Temporary)

Organisation: Glasgow Life

Salary: £21,699.31

Location: Burrell Collection Shop, Pollock Country Park, 2060 Pollockshaws Rd G43 1AT

Glasgow Life is looking for Retail Assistants to join us on a full time (1 x 35 hours) and part time (1 x 12 and 1 x 20 hours), fixed term contracts up to 30th September 2024. As a Retail assistant you will be joining our in-demand Retail service team delivering an exceptional customer service and experience with the DEGAS exhibition shop at the Burrell Collection. Our city-wide contracts mean staff are flexible to work in any of our locations, however the primary location of this vacancy is the Burrell Collection. You will be part of a dedicated team which supports Glasgow Museums Retail.
More about our Museums teams
As a Retail Assistant you’ll be joining our Glasgow Life Museums team and Corporate Services team. From The Burrell Collection to Kelvingrove Art Gallery and Museum, our museums are free for everyone to access. Being part of the corporate services team too, you are part of a team who oversee the operation of over 100 venues across the city, account for millions of pounds, support our staff, and bring income into the charity through our shops. We’re committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Retail Assistant you’ll be an integral part of the team who thrive on and deliver exceptional customer service to all our museum visitors. Reporting to The Burrell Shop Manager and working alongside an established and award-winning team.
The candidate
If you’re interested in joining us as a Retail Assistant, you’ll need:
• Excellent customer service skills
• Previous retail experience
• Good communication skills and a strong team player
• The ability to multitask and handle the pressure of a busy day.
• Excellent numeracy skills
You can read the full person specification for this role under the ‘Job Attachments’ section.
Our city-wide contracts mean you will be flexible to work in any of our locations.
Retail Assistant roles available are:
Full-time 35 hour working 5 days, Monday – Friday 9.30am – 5.15pm
Part-time 20 hours working 5 days, Wednesday – Sunday 12pm – 4pm
Part-time 12 hours working weekends, Saturday 10am-5pm and Sunday 11am-5pm
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 21st April and interviews are provisionally scheduled for w/c 29th April

Benefits at Glasgow Life
• A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles).
• Membership of the Local Government Pension Scheme – which pays 19.3% in employer contributions.
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave.
• Cycle-to-work scheme
• Flexible retirement
• Family-friendly policies
Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply.

Application Deadline: Sunday 21/04/2024