Jobs

What you’ll bring to the team
We have new and exciting opportunities for Guest Experience Host to join our gruesome team at Edinburgh Dungeon.

We’re recruiting for Guest Experience Hosts to drag visitors kicking and screaming (with laughter) through Edinburgh’s most gruesome past.

You’ll be, greeting our rebel rabble with a cold, sarcastic grin, seeking out opportunities to interact with our guests, boost revenue and smash set daily targets. You will be open to suggesting spooky and gory products that our guests may want to purchase and will be on hand to assist our customers with any queries they may have. lurking around as a sales demon extraordinaire.

For sure, it will be cold, damp, and smell somewhat of suspiciously of rotting flesh, but that is all part of the!

We have seasonal roles available, offering a minimum of 5 guaranteed hours per week to start Sunday, 19th July 2026 and contracted up until September 2026 (with possible extensions to the End of October 2026).

Qualifications & Experience
High-Volume Customer Service: Prove you can stay fast, friendly, and calm when dealing with massive summer crowds and long lines.

Cash Handling & Upselling: Show you are accurate with registers and confident at encouraging tourists to buy souvenirs or add-ons.

Strong Communication: Highlight that you are energetic, welcoming, and adaptable when talking to diverse, international visitors.

Benefits
Alongside working with a great team, we also offer: 

25% discount in our retail shops and restaurants and 40% off LEGO online
Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Employee pricing up to 55% off cinema tickets

Application Deadline: Friday 12/06/2026